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How can you customize IA education and training for your team?

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Information architecture (IA) is the practice of designing and organizing the structure, content, and navigation of digital products and services. It helps users find what they need, understand what they see, and achieve their goals. As a skill, IA is essential for any team that works on web, mobile, or software projects. But how can you customize IA education and training for your team? Here are some tips to help you plan and deliver effective and engaging learning experiences for your team members.

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Kurt Cagle

Editor In Chief @ The Cagle Report | Ontologist | Author | Iconoclast

1 Assess your team's needs

Before you choose or create any IA education and training materials, you need to understand your team's current level of knowledge, skills, and interests. You can use various methods to assess your team's needs, such as surveys, interviews, quizzes, or self-assessments. The goal is to identify the gaps, challenges, and opportunities for improvement in your team's IA practice. You should also consider your team's preferences and motivations for learning, such as their preferred formats, styles, and incentives.

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Andrea Oliva

OpenAI Forum Leader | Product Manager | AI/ML Certified
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The most important thing is to let people try generative AI solutions for themselves while they learn. Format: Here’s what Chat GPT can do, now you give it a try. Repeat with multiple levels of difficulty through the curriculum.

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2 Define your learning objectives

Once you have a clear picture of your team's needs, you can define your learning objectives for the IA education and training program. Learning objectives are specific, measurable, achievable, relevant, and time-bound statements that describe what your team will learn and be able to do after completing the program. They should align with your team's goals, projects, and roles. For example, a learning objective could be: "By the end of this course, you will be able to create a user-centered IA for a website using card sorting and tree testing techniques."

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Kurt Cagle

Editor In Chief @ The Cagle Report | Ontologist | Author | Iconoclast
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This is an area where ChatGPT or Gemini can prove to be very useful. Most often, when you are attempting to learn something, it can be daunting to know exactly how to set up a course of study because the domain is broader than a single topic. If you want to work with AI, for instance, you generally need to understand Python, but Python itself can have a steep learning curve. A good strategy is to prompt some of these systems and ask it for a recommended course of study for a given area, such as Generative AI graphics. Such a prompt may look something like the following: > Create a course of study and syllabus to teach me how to gain competency in Generative AI Image technologies. This can prove most helpful in identifying your objectives.

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3 Choose your learning methods

When it comes to delivering an IA education and training program, there are various learning methods to choose from depending on your learning objectives, budget, and resources. For example, online courses offer flexibility and convenience, while workshops are great for interactive and collaborative learning. Coaching is an effective way to develop confidence and skills, and books and articles provide in-depth learning opportunities. You can find free or paid courses on platforms like Coursera, Udemy, or Skillshare, as well as many authoritative and accessible books and articles on IA online or in print.

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4 Evaluate your learning outcomes

After you implement the IA education and training program, you need to evaluate its effectiveness and impact. You can use various methods to measure your learning outcomes, such as tests, surveys, interviews, or portfolios. The goal is to check if your team has achieved the learning objectives, improved their IA skills, and applied them to their projects. You should also collect feedback from your team on their satisfaction and suggestions for improvement. Evaluation helps you identify the strengths and weaknesses of your program and make adjustments as needed.

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5 Keep your learning continuous

IA is a dynamic and evolving discipline that requires constant learning and practice. To keep your team's IA skills fresh and relevant, you should foster a culture of continuous learning. This can be done by providing ongoing access to IA education and training materials and resources, encouraging your team to share their insights, experiences, and best practices, recognizing and rewarding their achievements, challenging them to explore new trends, tools, and techniques, and inviting them to participate in IA events, communities, and networks. Customizing IA education and training for your team can help them develop and apply their skills to create better products and services for users and clients. It can also enhance their collaboration, creativity, and confidence.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you customize IA education and training for your team?

1

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3

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5

6

1 Assess your team's needs

2 Define your learning objectives

3 Choose your learning methods

4 Evaluate your learning outcomes

5 Keep your learning continuous

6 Here’s what else to consider

Information Architecture

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How can you customize IA education and training for your team?

1

2

3

4

5

6

1 Assess your team's needs

2 Define your learning objectives

3 Choose your learning methods

4 Evaluate your learning outcomes

5 Keep your learning continuous

6 Here’s what else to consider

Information Architecture

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