Facebook offers a variety of ad formats and creative options to suit different goals and audiences. You can choose from image, video, carousel, collection, or instant experience ads, and customize them with text, headlines, calls to action, and landing pages. The best ad format and creative for your property management business depends on your message, your offer, and your audience's preferences. For example, if you want to showcase multiple properties or features, you might use a carousel ad that allows users to swipe through different images and links. If you want to tell a story or demonstrate your expertise, you might use a video ad that captures users' attention and emotions. Whatever format and creative you choose, make sure they are relevant, clear, and consistent with your brand identity and value proposition.