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How can you communicate with others in a proactive and forward-thinking way?

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Communication is a key skill for managing stress and achieving your goals. However, it can also be a source of frustration and conflict if you don't communicate effectively. How can you communicate with others in a proactive and forward-thinking way? Here are some tips to help you improve your communication skills and reduce stress.

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nikos nikolaou

Powerful conversations and actionable insights | Writer | Explorer of bold ideas and adventures
Ahmed El Attar

Associate Market Access & Sales, GCC Region at AOP Orphan Pharmaceuticals
Kevin Shaw

Tech founder @Kevinshawuk on YouTube & LinkedIn. Storyteller, known as the “Wizard of words”

1 Identify your purpose

Before you start a conversation, think about what you want to achieve and why. Do you want to inform, persuade, request, or resolve something? Having a clear purpose will help you focus your message and avoid unnecessary details or distractions. It will also help you choose the best time, place, and mode of communication for your situation.

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nikos nikolaou

Powerful conversations and actionable insights | Writer | Explorer of bold ideas and adventures
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Always start with curiosity. Ask a lot of questions in a kind and empathetic way in order to build rapport and understand the bigger picture. Listen actively and understand. Then decide if further communication is needed or what kind of communication is needed. Do not assume you know the situation or how the other person is feeling. Ask and learn. Otherwise you will fall into the trap of trying to solve the wrong problem or being aggressive and create hostility for no reason. If you want to create impact communicate effectively. Be kind, curious and empathetic. Then use your critical thinking skills. What is the real problem we need to address here? What is the most effective way to go about it? Who should we talk to ?

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2 Use positive language

The words you use can have a big impact on how others perceive and respond to you. Positive language is constructive, respectful, and solution-oriented. It shows that you are confident, cooperative, and open-minded. Negative language, on the other hand, is destructive, rude, and problem-focused. It shows that you are insecure, defensive, and closed-minded. For example, instead of saying "You always make mistakes", you can say "How can we prevent this from happening again?".

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Kevin Shaw

Tech founder @Kevinshawuk on YouTube & LinkedIn. Storyteller, known as the “Wizard of words”
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If you use a negative to begin a sentence make the last part positive. Because the brain does not hear a negative until it’s processed the remaining part of a sentence. The famous do not think of a purple elephant is an example of how the brain processes negative statements. This is called deletion. Saying always, never, is generalisation Don’t be concerned will mean the first instruction is be concerned Easier to begin and end a sentence with a positive. You can rest assured everything will be okay. This may not be completely true. Yet in a crisis situation will not cause immediate panic

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3 Listen actively

Communication is not only about speaking, but also about listening. Active listening means paying attention to what the other person is saying, showing interest and empathy, and asking questions to clarify or confirm your understanding. Active listening can help you build rapport, avoid misunderstandings, and find common ground with others. It can also help you learn from different perspectives and insights.

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Kevin Shaw

Tech founder @Kevinshawuk on YouTube & LinkedIn. Storyteller, known as the “Wizard of words”
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We have one mouth and two ears for a reason. We know all about us but very little about the new acquaintance. Be curious should be our mantra in any conversation to build connection

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4 Give and receive feedback

Feedback is essential for learning and improving your communication skills. Feedback can be positive or negative, but it should always be specific, timely, and respectful. When you give feedback, focus on the behavior, not the person. Use examples and suggestions, not judgments and accusations. When you receive feedback, don't take it personally or defensively. Thank them for their input and ask for clarification if needed. Use feedback as an opportunity to grow and develop.

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5 Assert yourself

Assertiveness is the ability to express your thoughts, feelings, and needs in a direct, honest, and respectful way. Assertiveness can help you communicate your boundaries, preferences, and expectations to others. It can also help you stand up for your rights and interests without violating those of others. Assertiveness is not the same as aggression, which is disrespectful, hostile, and intimidating. To be assertive, use "I" statements, such as "I feel", "I need", or "I want". Avoid blaming, criticizing, or threatening others.

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Kevin Shaw

Tech founder @Kevinshawuk on YouTube & LinkedIn. Storyteller, known as the “Wizard of words”
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Wants over needs. Those with addictions have needs and it takes away your autonomy. Wants on the other hand give you back that autonomy. I want this deal but I don’t need it. Feeling statements are non-assertive. When making strong statements, emotional language is about you not them and how you feel.

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6 Adapt to different situations

Communication is not a one-size-fits-all skill. Different situations may require different styles, strategies, and techniques of communication. For example, you may need to be more formal, polite, and precise when communicating with your boss or a client than with your friend or colleague. You may also need to adjust your tone, volume, and body language depending on the context and the audience. To communicate effectively in different situations, be flexible, observant, and respectful of the norms and expectations of others.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Ahmed El Attar

Associate Market Access & Sales, GCC Region at AOP Orphan Pharmaceuticals
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-To set the stage for the objective, being vague or unclear may raise uncertainty bar and speculation. -Forward thinking requires clarity to avoid resistance or frustration and foster motivation and future planning. -It mandates to walk the talk, to be agile and resilient. -To set contingency plans and engage -everyone to align with. -To believe in the strategy and inspire your team to achieve its goals.

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How can you communicate with others in a proactive and forward-thinking way?

1

2

3

4

5

6

7

1 Identify your purpose

2 Use positive language

3 Listen actively

4 Give and receive feedback

5 Assert yourself

6 Adapt to different situations

7 Here’s what else to consider

Stress Management

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How can you communicate with others in a proactive and forward-thinking way?

1

2

3

4

5

6

7

1 Identify your purpose

2 Use positive language

3 Listen actively

4 Give and receive feedback

5 Assert yourself

6 Adapt to different situations

7 Here’s what else to consider

Stress Management

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