How can you combine IT change management with ITIL, Agile and DevOps?

You can combine IT change management with ITIL, Agile, and DevOps as it involves integrating principles and practices from each to create a robust framework for managing changes in IT services and applications efficiently and effectively. ITIL provides a structured approach to IT service management, offering a set of best practices for aligning IT services with business needs, which includes comprehensive guidelines for change management designed to minimize risk and ensure service stability. In ITIL, change management processes are meticulously planned, executed, and reviewed, focusing on assessing the impact, managing the risks, and ensuring the smooth implementation of changes.

Combining IT change management with ITIL, Agile, and DevOps involves integrating processes and principles to enhance efficiency and collaboration. It requires aligning change management with business objectives, adopting Agile methodologies for iterative changes, embracing DevOps practices for automation and continuous delivery, fostering collaboration among cross-functional teams, prioritizing customer value, fostering a culture of continuous learning, and leveraging integrated tool sets to streamline processes.

Combine IT change management with ITIL, Agile, and DevOps by integrating change processes with Agile and DevOps workflows, aligning changes with ITIL best practices for efficient and controlled delivery.

El enfoque de ITIL 4 es holístico, con una filosofía centrada en la generación de valor. Busca que la organización y la gestión de servicios de TI sean más flexibles y adaptables a los entornos actuales. Por ejemplo, los 7 principios están alineados con los marcos ágiles y DevOps; de hecho, ITIL 4 recomienda estos enfoques para la gestión. En relación con los cambios, ITIL 4 moderniza la forma tradicional de gestionarlos para alinearse mejor con los entornos de TI más dinámicos, equilibrando la necesidad de velocidad con la de control y estabilidad. Considero que adoptar ITIL 4 es la respuesta; sin embargo, este enfoque también evidencia que las organizaciones necesitan evolucionar en cultura organizacional, políticas y prácticas.

Agile and IT change management truly are a powerful combination in today's fast-paced IT environment. Why? From my experience it is because: - agile methods break large changes into smaller, more manageable increments and thus allowing faster wins and more frequent feedback - it keeps everyone aligned and motivated; - both agile and IT change management prioritize user needs; - lastly, agile foster continuous learning and improvement. This aligns perfectly with Change Management's goal of adapting to evolving needs.

In my experience, there is no contradiction between agile development and ITSM change management. The only difference is that the number of change requests may increase if every iteration is deployed into production. But this is not a problem at all.

When Agile meets IT change management, the result is a robust framework that can handle rapid changes while maintaining stability and control. Agile brings adaptability and speed, while change management ensures that changes are methodically applied and aligned with the organization’s goals. Together, they create a balanced ecosystem that can thrive in the fast-paced world of technology.

Any change that is automated must contain the automated controls that are defined as necessary to avoid having to request authorization from a CAB. It is advisable that at least one notification be sent to change & release management.

In the case of devops, change requests may also be automated through API. The issues are more related with: - the respects of constraints connected to global change calendar - the respect of the issues connected with the deployement of major releases containing a lot more changes than the smaller ones

Um aspecto frequentemente negligenciado, mas crucial para combinar o gerenciamento de mudan?as de TI com ITIL, Agile e DevOps, é a gest?o da cultura organizacional. As abordagens Agile e DevOps enfatizam a colabora??o, a comunica??o e a flexibilidade. No entanto, a ado??o bem-sucedida dessas práticas muitas vezes requer uma mudan?a cultural significativa dentro da organiza??o. é essencial promover uma cultura que valorize a colabora??o entre equipes de desenvolvimento, opera??es e gerenciamento de mudan?as, incentivando a transparência, a confian?a e o trabalho em equipe.