How can you collaborate and co-create with your customers and partners to innovate and improve your CX?
Customer experience (CX) is the sum of all the interactions and emotions that customers have with your brand, products, and services. It can make or break your business, as happy customers are more likely to stay loyal, refer others, and spend more. But how can you deliver a great CX while also reducing costs and improving efficiency? In this article, we'll show you how to use customer experience technology to achieve both goals.
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Christopher SladdinDirector Analyst | Gartner for Customer Service & Support Leaders
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?? Shaun McAndrewAerial Advisor | Known for finding 6 figures in 60 minutes using my exclusive Rapid Altitude Assessment │ Vice…
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Alex Rodríguez GonzálezSenior Lead of Customer Experience at Mobility ADO México & Centroamérica || Powered by Walmart || Trained in Google ||…