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How can you collaborate with case managers to provide assistive devices for patients with limited access?

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Assistive devices are tools that help people with disabilities or impairments perform daily activities, such as walking, hearing, reading, or communicating. They can improve the quality of life, independence, and well-being of patients who need them. However, not all patients have easy access to assistive devices, due to factors such as cost, availability, insurance, or transportation. How can you collaborate with case managers to provide assistive devices for patients with limited access?

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Charles Umeh

Public Health Physician and Telemedicine Expert.…

1 Role of case managers

Case managers are professionals who coordinate and facilitate the delivery of health and social services to patients with complex needs. They assess the patient's needs, preferences, and goals, and develop a care plan that addresses them. Additionally, case managers advocate for the patient's rights and interests, while monitoring and evaluating the outcomes of the care plan. They can also help provide assistive devices for patients with limited access by identifying the appropriate type and level of device based on their functional abilities, medical conditions, and environmental factors. Furthermore, case managers can connect the patient with relevant providers or suppliers that offer assistive devices, and negotiate with insurance companies or funding agencies to obtain coverage or reimbursement for them. In addition, they can arrange for the delivery, installation, maintenance, or repair of the assistive devices, as well as ensure that the patient receives adequate training and support on how to use them. Finally, they can evaluate the impact of the assistive devices on patient outcomes, satisfaction, and quality of life.

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Charles Umeh

Public Health Physician and Telemedicine Expert. Family Planning Advocate, UNDP Awardee and USAID YALI alumni..
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To collaborate with case managers in providing assistive devices for patients with limited access, establish clear communication channels, share patient assessments and needs, leverage community resources, coordinate funding sources, ensure device training, and monitor patient outcomes for adjustments.

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ioana pescar

RGN
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How can you collaborate with case managers to provide assistive devices for patients with limited access? Case managers play a crucial role in providing assistive devices to patients with limited access, enhancing patient outcomes and satisfaction. Regular communication, interdisciplinary meetings, electronic health records, and clear roles improve collaboration, ensuring efficient information exchange, cohesive care plans, and patient documentation. Furthermore, case managers are crucial in managing post-provision care for assistive device patients, ensuring proper training, troubleshooting, community resource access, patient empowerment, addressing long-term needs, and enhancing device effectiveness.

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Dr Temo K Waqanivalu

Managing Director @ ActioNCD International | Public Health Fellow
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Case managers play a pivotal role in the coordination and facilitation of health and social services for patients with complex needs, including the provision of assistive devices for those with limited access. They are responsible for conducting thorough assessments of a patient's needs, preferences, and goals to develop a comprehensive care plan. This involves advocating for the patient's rights and interests, monitoring the effectiveness of the care plan, and ensuring the patient's satisfaction and quality of life are improved.

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2 Benefits of collaboration

Collaborating with case managers to provide assistive devices for patients with limited access can have many benefits for both you and the patient. These include improving the patient's health, safety, and comfort by reducing risks of falls, injuries, infections or complications associated with their impairments or disabilities; enhancing their participation in their own care and social and community activities; reducing the burden and stress on their family, caregivers or other providers; saving time and money by streamlining the process of obtaining, using and maintaining the assistive devices; and building trust and rapport with the patient and their family by showing that you care about their needs and preferences. All of this can be achieved by working together with the case manager to achieve the patient's goals.

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Dr Temo K Waqanivalu

Managing Director @ ActioNCD International | Public Health Fellow
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Collaborating with case managers in the provision of assistive devices offers numerous benefits, enhancing patient care and well-being significantly. By working closely with case managers, healthcare providers can ensure that patients receive the right assistive devices that match their needs, thereby improving their health, safety, and comfort. This collaborative approach helps in reducing the risk of falls, injuries, and other complications, facilitating greater participation in care and community activities.

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3 Strategies for collaboration

To collaborate effectively with case managers to provide assistive devices for patients with limited access, you need to communicate clearly, respectfully, and regularly with them. Strategies to enhance your collaboration include establishing a shared vision of the patient's needs, goals, and expectations regarding the assistive devices and aligning your interventions and recommendations with them. Respect the case manager's role and expertise, acknowledge their contributions and insights, and seek their input and feedback. Share relevant and timely information and data with the case manager, using secure and reliable channels of communication that comply with ethical and legal standards of confidentiality and privacy. Coordinate your activities and schedules with the case manager, informing them of any changes or issues that may affect the assistive devices or the patient's care plan. Resolve any conflicts or disagreements in a constructive manner, finding common ground and solutions through compromise or negotiation if needed. By collaborating with case managers in this way, you can improve the patient's outcomes, satisfaction, and quality of life as well as enhance your own professional development and satisfaction.

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Dr Temo K Waqanivalu

Managing Director @ ActioNCD International | Public Health Fellow
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Effective collaboration with case managers requires clear, respectful, and ongoing communication. Establishing a shared understanding of the patient's needs and goals regarding assistive devices is crucial, as is aligning interventions and recommendations with these objectives. Valuing the case manager's expertise and input, sharing relevant information promptly, and coordinating activities to ensure consistency in patient care are all vital strategies.

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4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Fernando dos Santos Filho

Consultor(Aut?nomo)
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Sauda??es fraternas. Gratid?o pela oportunidade. Pois é, tudo acima descrito é muito importante, no entanto, a título de sugest?o, evidentemente, insiram terapias com sons, como: músicas cantadas ou somente o som e, sem dúvida nenhuma, fa?am o possível e o impossível para que seus pacientes, gestores e pessoal da cura, riam, riam e riam. Fa?am o treino do riso todos os dias, experimentem e vejam os resultados. Gratid?o.

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How can you collaborate with case managers to provide assistive devices for patients with limited access?

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1 Role of case managers

2 Benefits of collaboration

3 Strategies for collaboration

4 Here’s what else to consider

Case Management

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How can you collaborate with case managers to provide assistive devices for patients with limited access?

1

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4

1 Role of case managers

2 Benefits of collaboration

3 Strategies for collaboration

4 Here’s what else to consider

Case Management

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