How can you build resilience when working with difficult people in Theatrical Production?

1 Identify the source of difficulty

The first step to building resilience is to understand what makes someone difficult to work with. Is it their attitude, behavior, expectations, or style? Are they rude, aggressive, passive, or inconsistent? Do they have different goals, values, or priorities than you? By identifying the source of difficulty, you can avoid taking things personally and focus on finding solutions.

2 Communicate clearly and respectfully

The second step to building resilience is to communicate clearly and respectfully with the difficult person. Avoid assumptions, accusations, or judgments, and instead use "I" statements, active listening, and open-ended questions. Express your needs, feelings, and opinions in a calm and assertive way, and acknowledge the other person's point of view. Seek to understand before being understood, and aim for mutual understanding and respect.

3 Set boundaries and expectations

The third step to building resilience is to set boundaries and expectations with the difficult person. Boundaries are the limits you set for yourself and others on what is acceptable and unacceptable in your interactions. Expectations are the standards you have for yourself and others on what is required and desired in your work. By setting boundaries and expectations, you can protect your well-being, clarify your roles and responsibilities, and prevent conflicts and misunderstandings.

4 Seek support and feedback

The fourth step to building resilience is to seek support and feedback from others who can help you deal with the difficult person. Support can come from your colleagues, friends, family, or mentors who can offer you emotional, practical, or professional advice. Feedback can come from your supervisor, peers, or clients who can give you constructive criticism, praise, or suggestions. By seeking support and feedback, you can gain perspective, confidence, and improvement.

5 Learn and grow

The fifth step to building resilience is to learn and grow from your experience of working with the difficult person. Rather than seeing them as a threat or a burden, see them as an opportunity or a challenge. Reflect on what you learned about yourself, the other person, and the situation. Identify what you did well, what you could have done better, and what you can do differently in the future. By learning and growing, you can develop your skills, knowledge, and character.

6 Practice self-care

The sixth step to building resilience is to practice self-care, which is the act of taking care of your physical, mental, emotional, and social needs. Working with difficult people can be stressful, exhausting, and draining, so it is important to replenish your energy and resources. Some examples of self-care are eating well, sleeping enough, exercising regularly, meditating, relaxing, having fun, and connecting with others. By practicing self-care, you can boost your mood, health, and performance.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?