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How can you build relationships with Japanese colleagues while working remotely?

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Working remotely can be challenging, especially if you have to collaborate with colleagues from different cultures and languages. If you are working with Japanese colleagues, you may wonder how to build trust, rapport, and understanding with them, while respecting their norms and expectations. In this article, we will share some tips on how to communicate effectively, show appreciation, and avoid misunderstandings with your Japanese coworkers, even if you are not physically present in Japan.

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1 Communicate clearly and politely

One of the most important aspects of working remotely with Japanese colleagues is to communicate clearly and politely. Japanese culture values harmony, respect, and indirectness, so you should avoid being too blunt, confrontational, or casual in your messages. Use formal language, honorifics, and titles when addressing your coworkers, and avoid slang, jokes, or sarcasm that may be misunderstood or offend them. Check your spelling and grammar, and use a reliable translation tool if you are not fluent in Japanese. Also, be aware of the time difference and the etiquette of sending emails or messages. Avoid contacting your colleagues outside of their working hours, unless it is urgent, and always start and end your communication with a greeting and a thank you.

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Ritwik Raj Saxena ??

Software Engineer || Author || Researcher || Machine Learning || Data Science || Project Management || Mechatronics || Biomedical Science || Analysis || Agile || Scrum || Decision-making || Computer Vision || DTU (DCE)
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Building relationships with Japanese colleagues while working remotely involves a combination of cultural sensitivity, effective communication, & proactive engagement. Begin by demonstrating respect for Japanese business customs, such as using proper titles & honorifics in communications. Utilize video conferencing to establish a more personal connection, as face-to-face interactions are highly valued in Japanese culture. Regularly provide updates on your work progress & milestones, showing accountability. Schedule informal meetings to discuss unofficial topics to foster camaraderie. Being polite helps everywhere, not only with the Japanese. Apply basic decency a& adapt the above tools to deal with people of any culture & ethnicity.

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Leo Vieira ??

Unlocking Business Potential with @ Gitlab | Tech Enthusiast | Embracing the Future of Remote Work
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A hack I usually use when working remotely with Japanese colleagues to ensure clear and polite communication is to leverage the "reflect and validate" technique. Before sending out an email or message, I take a moment to reflect on how my words could be perceived from their cultural perspective. I then validate my message by using polite language and expressions that align with Japanese cultural norms. For example, I make it a habit to include phrases like "If it is convenient for you" or "May I kindly ask for your assistance" to soften requests. This not only shows respect for their work style but also demonstrates my awareness and appreciation of their culture.

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2 Show interest and curiosity

Another way to build relationships with your Japanese colleagues is to show interest and curiosity in their culture, work, and personal lives. Japanese people appreciate when foreigners try to learn about their customs, traditions, and values, and they are usually willing to share their insights and experiences. You can ask them about their hobbies, family, holidays, or local events, and share some information about yourself as well. This will help you to find common ground, break the ice, and create rapport. However, be careful not to ask too personal or sensitive questions, such as their age, salary, religion, or political views, as these may be considered rude or intrusive. Also, respect their privacy and boundaries, and do not pressure them to reveal more than they are comfortable with.

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Leo Vieira ??

Unlocking Business Potential with @ Gitlab | Tech Enthusiast | Embracing the Future of Remote Work
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An insightful perspective on showing interest and curiosity towards Japanese colleagues is recognizing the delicate balance between curiosity and respect. This approach fosters a deeper understanding and appreciation of the nuanced dynamics within Japanese social and business cultures. Expressing genuine interest in aspects like traditional festivals, culinary customs, or the intricacies of Japanese etiquette not only serves as an icebreaker but also demonstrates a willingness to embrace and respect their culture. Such gestures are often reciprocated, leading to a richer, more meaningful exchange of cultural values and perspectives.

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3 Respect the hierarchy and decision-making process

Working remotely with Japanese colleagues also requires you to respect the hierarchy and decision-making process in their organization. Japanese culture is highly hierarchical, and seniority, rank, and status are very important. You should always defer to your superiors, follow their instructions, and consult them before making any decisions. You should also acknowledge and appreciate the contributions of your subordinates and peers, and give them feedback and guidance. When it comes to decision-making, Japanese people tend to be consensus-oriented, meaning that they prefer to involve everyone in the discussion and reach a common agreement. This may take longer than you are used to, but it is essential for maintaining harmony and trust. You should be patient, attentive, and supportive of your colleagues' opinions, and avoid being too assertive or dominant.

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Leo Vieira ??

Unlocking Business Potential with @ Gitlab | Tech Enthusiast | Embracing the Future of Remote Work
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Respect the hierarchy and decision-making process Working remotely with Japanese colleagues also requires you to respect the hierarchy and decision-making process in their organization. Japanese culture is highly hierarchical, and seniority, rank, and status are very important.

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4 Express gratitude and appreciation

One of the easiest and most effective ways to build relationships with your Japanese colleagues is to express gratitude and appreciation for their work, help, and cooperation. Japanese people value modesty, humility, and reciprocity, and they often say thank you for even the smallest things. You should do the same, and show your appreciation for their efforts, achievements, and support. You can send them a thank you email, message, or card, or even a small gift if appropriate. You can also compliment them on their skills, knowledge, or performance, but be sincere and specific, and do not overdo it. You should also accept their gratitude and compliments gracefully, and do not dismiss or downplay them.

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Marie Balangue

Founder, S.E.E.D.S Inc.
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A tourist in Japan is not mandated nor advised to give tips. I surmise that this keeps the Japanese focused on pursuing excellence and perfection in their work. Expressions of gratitude with compliments and written emails, letters, cards, or certificates are more accepted, or small gifts.

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5 Celebrate and socialize with them

Finally, one of the most fun and rewarding ways to build relationships with your Japanese colleagues is to celebrate and socialize with them. Japanese people love to celebrate various occasions, such as birthdays, anniversaries, promotions, or project completions, and they often invite their coworkers to join them. You should accept their invitations, and participate in their celebrations, even if you are working remotely. You can use video calls, chat rooms, or social media to join their parties, games, or quizzes, and share your own celebrations with them as well. You can also socialize with them informally, and chat about topics that are not related to work, such as hobbies, movies, music, or sports. This will help you to relax, have fun, and bond with your colleagues, and make your remote work more enjoyable and fulfilling.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you build relationships with Japanese colleagues while working remotely?

1

2

3

4

5

6

1 Communicate clearly and politely

2 Show interest and curiosity

3 Respect the hierarchy and decision-making process

4 Express gratitude and appreciation

5 Celebrate and socialize with them

6 Here’s what else to consider

Working Abroad

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How can you build relationships with Japanese colleagues while working remotely?

1

2

3

4

5

6

1 Communicate clearly and politely

2 Show interest and curiosity

3 Respect the hierarchy and decision-making process

4 Express gratitude and appreciation

5 Celebrate and socialize with them

6 Here’s what else to consider

Working Abroad

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