How can you build a professional relationship with a challenging colleague?

1 Identify the root cause

The first step is to understand why your colleague is challenging. Is it because they have a different work style, cultural background, or personal agenda? Or is it because they are under stress, lack skills, or have unresolved conflicts? By identifying the root cause, you can avoid making assumptions, judgments, or stereotypes. You can also empathize with their situation and perspective, and find common ground to work together.

2 Communicate effectively

The second step is to communicate effectively with your challenging colleague. This means being clear, respectful, and constructive in your messages. You should also listen actively, acknowledge their points, and ask questions to clarify any misunderstandings. Avoid using aggressive, passive-aggressive, or defensive language, as this can escalate the tension and damage the relationship. Instead, use assertive, positive, and solution-oriented language, as this can foster trust and collaboration.

4 Focus on the positive

The fourth step is to focus on the positive aspects of your challenging colleague. This means recognizing their strengths, contributions, and achievements, and expressing appreciation and gratitude. You should also look for opportunities to learn from them, support them, and celebrate with them. By focusing on the positive, you can reduce negativity, resentment, and stress. You can also enhance your morale, motivation, and satisfaction.

5 Seek help if needed

The fifth step is to seek help if needed. Sometimes, despite your best efforts, you may not be able to build a professional relationship with your challenging colleague. They may be too hostile, unreasonable, or unethical. In such cases, you should not hesitate to seek help from your manager, human resources, or a mediator. By seeking help, you can protect yourself, your team, and your organization from potential harm. You can also get advice, support, and intervention to improve the situation.

6 Be flexible and adaptable

The sixth step is to be flexible and adaptable. Working in logistics management requires you to deal with uncertainty, complexity, and change. You may encounter different challenges and opportunities with your colleague over time. Therefore, you should be willing to adjust your approach, strategy, and attitude as needed. You should also be open to feedback, learning, and improvement. By being flexible and adaptable, you can cope with the dynamics of your work environment and relationship.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?