How can you build emotional intelligence in a non-profit organization?

1 Assess your EI

The first step to building your EI is to assess your current level of emotional awareness, regulation, expression, and social skills. You can use self-assessment tools, such as the Emotional Intelligence Appraisal, or ask for feedback from your peers, subordinates, and mentors. Be honest and open to learning from your strengths and weaknesses. Identify the areas that you need to improve and set specific and realistic goals for yourself.

2 Practice mindfulness

Mindfulness is the practice of paying attention to the present moment, without judgment or distraction. It can help you improve your EI by enhancing your focus, self-awareness, and emotional balance. You can practice mindfulness by meditating, breathing deeply, or doing other activities that calm your mind and body. Try to practice mindfulness for at least 10 minutes a day, and notice how it affects your mood, thoughts, and reactions.

3 Listen actively

Listening actively means paying attention to not only what others are saying, but also how they are saying it, and what they are feeling and thinking. It can help you improve your EI by developing your empathy, rapport, and communication skills. You can listen actively by asking open-ended questions, paraphrasing what you hear, reflecting on the emotions and needs of the speaker, and avoiding interruptions or distractions. Try to listen actively to at least one person a day, and notice how it improves your understanding and relationship.

4 Express yourself clearly

Expressing yourself clearly means communicating your thoughts, feelings, and expectations in a way that is respectful, assertive, and constructive. It can help you improve your EI by reducing misunderstandings, conflicts, and stress. You can express yourself clearly by using "I" statements, giving specific and positive feedback, acknowledging different perspectives, and seeking solutions rather than blame. Try to express yourself clearly in every situation, and notice how it enhances your influence and credibility.

5 Manage your emotions

Managing your emotions means regulating your impulses, reactions, and behaviors in response to your feelings. It can help you improve your EI by increasing your resilience, adaptability, and performance. You can manage your emotions by recognizing the triggers and signs of your emotions, labeling them accurately, choosing appropriate coping strategies, and seeking support when needed. Try to manage your emotions in every challenge, and notice how it boosts your confidence and competence.

6 Build positive relationships

Building positive relationships means creating and maintaining bonds of trust, respect, and cooperation with others. It can help you improve your EI by expanding your network, resources, and opportunities. You can build positive relationships by showing genuine interest and appreciation, offering help and support, sharing your values and vision, and celebrating successes and failures. Try to build positive relationships with every person you encounter, and notice how it enriches your personal and professional life.