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How can you build an effective outplacement program?

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Outplacement services are a form of support that employers offer to employees who are leaving the organization, usually due to layoffs, restructuring, or termination. Outplacement services aim to help these employees find new jobs, cope with the emotional and financial impact of losing their jobs, and maintain their professional reputation and network. Outplacement services can benefit both the employer and the employee, as they can reduce the risk of legal claims, enhance the employer brand, and improve employee morale and loyalty. However, not all outplacement services are created equal, and some may be more effective than others. How can you build an effective outplacement program that meets the needs and expectations of your departing employees and your organization? Here are some tips to consider.

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Gokulnath Vaithiyanathan

Talent Acquisition Partner @ Wells Fargo | Ex - Larsen & Toubro (Compensation & Benefit, HRBP)| Executive MBA (HR)
Rohit S.

HRBP-Sterling & Wilson (Shapoorji Palonji Group) ? Recruitment & On-Boarding ? Talent Acquisition ? HR Operations ?…
Natalia S.

Human Resources ? Internal Communications ? HR Project Management ? Recruitment

1 Assess your goals and budget

Before you design or choose an outplacement program, you need to define what you want to achieve with it and how much you can afford to spend on it. Some possible goals are to help your employees find new jobs quickly, to maintain a positive relationship with them, to protect your reputation and image, and to comply with legal and ethical standards. Your budget will depend on factors such as the number and level of employees affected, the duration and scope of the services, and the quality and reputation of the provider. You should also consider the return on investment (ROI) of the program, such as the savings on severance pay, unemployment benefits, and litigation costs.

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Rohit S.

HRBP-Sterling & Wilson (Shapoorji Palonji Group) ? Recruitment & On-Boarding ? Talent Acquisition ? HR Operations ? Payroll Administration ? Employee Life Cycle ? Performance Management
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1. Assessment and Planning: Begin with a thorough assessment of employees' skills, strengths, and career goals. 2. Career Counseling: Offer personalized career counseling services to help employees identify their strengths, interests, and potential career paths. Provide guidance on resume building, job searching, and interview skills. 3. Training and Skill Development: Provide opportunities for skill development and training that align with current market demands. This may include workshops & online courses. 4. Job Search Support: Offer practical assistance in job searching, including access to job boards, networking events, and industry connections. Provide tools for effective job application strategies and interview preparation.

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Debora Miceli

HRBP Manager @ DiaSorin | Driving Organizational Change in Latam
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Para iniciar um programa de outplacement é importante entender qual grupo que será apoiado, e quais s?o as ferramentas que ser?o inseridas no programa, isso será decisivo para poder ter claro os custos envolvidos, recursos e dura??o. um programa de alma para níveis de dire??o v?o envolver custos diferenciados, comparado a um programa de alan para grupos intermediários na organiza??o, além disso ferramentas diferentes.

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2 Choose a reputable provider

Outplacement services can be delivered by internal or external providers, or a combination of both. Internal providers are usually your own HR staff or a dedicated outplacement team within your organization. External providers are specialized firms or consultants that offer outplacement services to various clients. The advantage of internal providers is that they know your employees and your culture better, and they may be more cost-effective. The advantage of external providers is that they have more expertise and resources, and they may offer more impartial and confidential advice. You should choose a provider that has a proven track record, a good reputation, and a high satisfaction rate among both employers and employees.

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Gokulnath Vaithiyanathan

Talent Acquisition Partner @ Wells Fargo | Ex - Larsen & Toubro (Compensation & Benefit, HRBP)| Executive MBA (HR)
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- Identify reputable outplacement service providers with a track record of success. - Seek and review client testimonials to gauge the effectiveness of the provider. - Ensure the provider can tailor programs to meet the unique needs of your organization. - Choose a provider offering a comprehensive suite of outplacement services. - Assess the quality and expertise of career coaches within the program. - Confirm the availability of up-to-date digital resources and tools for participants. - Evaluate the provider's ability to facilitate networking opportunities for displaced employees. -Inquire about the provider's success metrics and outcomes for participants. -Balance the cost of the outplacement program with the value and services provided.

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Natalia S.

Human Resources ? Internal Communications ? HR Project Management ? Recruitment
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When selecting an outplacement provider, consider their flexibility in tailoring services to your organization's needs. Look for providers who offer customizable solutions that align with your company culture and values. Additionally, assess their ability to provide ongoing support beyond the initial transition period, including career coaching and job search assistance. Evaluate their technology platform and resources to ensure they offer modern tools and techniques for effective job placement. Furthermore, seek providers with a strong network and connections in your industry or region to facilitate job opportunities for displaced employees.

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Debora Miceli

HRBP Manager @ DiaSorin | Driving Organizational Change in Latam
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Antes de iniciar a escolha do fornecedor é importante definir quais etapas comporá o programa. E depois disso verificar quais etapas dever?o ser terceirizados e quais etapas Podem ser feitas com recursos internos. Além disso a quest?o do or?amento Também será um fator Decisivo para escolha do fornecedor. é necessário fazer uma pesquisa sobre quais fornecedores Est?o disponíveis para cada tipo de servi?o selecionado, entender escopo e entender custo-benefício de cada um. Como todo servi?o terceirizados será necessário estabelecer claramente papéis responsabilidades e alcance esperados, bem como ferramentas de avalia??o da qualidade do servi?o.

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3 Customize the services

Outplacement services can include a variety of components, such as career counseling, resume writing, interview coaching, job search assistance, networking opportunities, training and development, emotional support, and access to online tools and platforms. However, not every employee will need or want the same type of service, and some may prefer more or less guidance and involvement. You should customize the services according to the needs, preferences, and goals of each employee, as well as their industry, function, and level. You should also consider the diversity and inclusion aspects of the program, and ensure that it respects and supports the different backgrounds, identities, and experiences of your employees.

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Natalia S.

Human Resources ? Internal Communications ? HR Project Management ? Recruitment
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To customize outplacement services effectively, start by conducting individual assessments to understand each employee's unique needs, skills, and career aspirations. Offer a range of service options, allowing employees to choose the support that best aligns with their goals and preferences. Tailor career counseling sessions, resume writing assistance, and interview coaching to address specific challenges and opportunities faced by each employee. Provide personalized job search strategies and networking opportunities based on industry trends and individual career paths. Additionally, offer culturally sensitive and inclusive support to ensure all employees feel valued and supported throughout their transition.

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Debora Miceli

HRBP Manager @ DiaSorin | Driving Organizational Change in Latam
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O servi?o de recursos humanos precisam Ser cuidadosamente alinhado às políticas Modelo de cada organiza??o, o que funciona para uma empresa n?o necessariamente funcionará para outra, Mesmo e especialmente se for algo extremamente sofisticado. às vezes o simples e mais estruturado na execu??o trará resultados mais assertivos para os organiza??es. é fundamental Personalizar o programa de acordo com as quest?es culturais, Popula??o, e momento de vida carreira.

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4 Communicate clearly and transparently

One of the key factors that can influence the effectiveness of an outplacement program is how you communicate it to your employees. You should communicate clearly and transparently about the reasons for the layoffs, the benefits and features of the program, the expectations and responsibilities of the employees, and the feedback and follow-up mechanisms. You should also communicate empathetically and respectfully, and acknowledge the emotions and concerns of your employees. You should avoid making false or vague promises, and instead focus on providing factual and helpful information. You should also communicate consistently and regularly, and keep your employees updated on the progress and outcomes of the program.

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5 Evaluate and improve the program

Finally, you should evaluate and improve the program based on the feedback and results that you collect from both the employees and the provider. You should measure the effectiveness of the program using indicators such as the placement rate, the time to placement, the salary and satisfaction level of the new jobs, the retention rate, the employee engagement and loyalty, the employer brand and reputation, and the legal and ethical compliance. You should also solicit feedback from the employees and the provider on the strengths and weaknesses of the program, the challenges and opportunities, and the suggestions and recommendations. You should use this data and feedback to identify areas for improvement, and make adjustments and enhancements to the program as needed.

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Debora Miceli

HRBP Manager @ DiaSorin | Driving Organizational Change in Latam
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Como falar nas etapas anteriores, ter mecanismos de avalia??o é fundamental Para poder assegurar a qualidade efetividade das a??es. De forma que a etapa de análise e revis?o de qualidade se dá desde o momento da prepara??o dos primeiros materiais, o que será apresentado para cada funcionário, o que será também percebido por cada um, Neste sentido a avalia??o deve contemplar n?o só a forma como a área de recursos humanos avalia, como também como colaborador percebe a qualidade do servi?o ofertado.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you build an effective outplacement program?

1

2

3

4

5

6

1 Assess your goals and budget

2 Choose a reputable provider

3 Customize the services

4 Communicate clearly and transparently

5 Evaluate and improve the program

6 Here’s what else to consider

Human Resources

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How can you build an effective outplacement program?

1

2

3

4

5

6

1 Assess your goals and budget

2 Choose a reputable provider

3 Customize the services

4 Communicate clearly and transparently

5 Evaluate and improve the program

6 Here’s what else to consider

Human Resources

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