How can you build credibility with a skeptical colleague?

1 Show empathy

The first step to building credibility is to show empathy for your colleague's perspective and concerns. Empathy is the ability to understand and share the feelings of another person, and it can help you bridge the gap between different opinions, backgrounds, and experiences. To show empathy, you can use active listening skills, such as asking open-ended questions, paraphrasing what you hear, and acknowledging emotions. You can also express your appreciation for your colleague's contributions, feedback, and insights, and avoid making assumptions or judgments about their motives or intentions.

3 Be honest

The third step to building credibility is to be honest with your colleague about your goals, expectations, and limitations. Honesty is the quality of being truthful and sincere, and it can help you avoid misunderstandings, conflicts, and distrust. To be honest, you can communicate clearly and concisely, and use facts, data, and logic to support your arguments. You can also admit your errors, acknowledge your gaps, and ask for help when needed. Moreover, you can follow through on your promises, commitments, and deadlines, and keep your colleague informed of any changes or issues.

4 Seek common ground

The fourth step to building credibility is to seek common ground with your colleague on the vision, values, and objectives of your work. Common ground is the area of agreement or shared interest between two or more parties, and it can help you foster collaboration and alignment. To seek common ground, you can identify and emphasize the mutual benefits, outcomes, and standards of your work, and use positive and inclusive language. You can also respect and accommodate your colleague's preferences, needs, and styles, and compromise or negotiate when necessary.

5 Give credit

The fifth step to building credibility is to give credit to your colleague for their input, effort, and impact. Credit is the recognition or acknowledgment of someone's contribution or role in a task or achievement, and it can help you build rapport and trust. To give credit, you can praise your colleague publicly and privately, and highlight their strengths, skills, and value. You can also share the spotlight, delegate responsibilities, and involve your colleague in decision-making and problem-solving.