How can you be a better team leader by giving and receiving feedback?

3 The principles of feedback

To make feedback more beneficial, it is important to follow some basic principles. Whether you are giving or receiving feedback, you should be clear about the purpose and desired outcome. Respect and empathy for the other person's feelings and needs should be taken into account. Additionally, feedback should be specific and constructive, providing concrete examples and actionable suggestions. It is also important to be balanced and realistic, highlighting both the positive and negative aspects as well as the room for improvement. Furthermore, feedback should be timely and frequent, given as soon as possible and regularly. Openness and receptiveness to listening actively and asking questions to clarify and understand should also be encouraged.

5 The techniques of feedback

To apply these methods effectively, you need to use techniques that can help you communicate your feedback clearly, respectfully, and constructively. The sandwich technique is a great way to start and end your feedback with positive comments, while inserting the negative or constructive comments in the middle. The SBI model is another great technique that can help provide specific and objective feedback that focuses on the behavior and the consequences. Additionally, you can use the SMART criteria to set goals or action plans based on five criteria: Specific, Measurable, Achievable, Relevant, and Time-bound. Lastly, the active listening technique is a great way to listen attentively and empathetically to the feedback without interrupting, judging, or defending. By following these tips and techniques, you can give and receive feedback effectively and confidently, creating a positive feedback culture in your team.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?