How can you automate shipping on your e-commerce platform?

3 Automate your label printing

The third step to automate shipping on your e-commerce platform is to automate your label printing. Label printing is the process of generating and printing the shipping labels that contain the sender's and recipient's information, the carrier's barcode, and the postage amount. You can automate your label printing by using a thermal printer that can print labels without ink or toner, and by connecting it to your platform or shipping software via USB or Wi-Fi. You can also use a batch printing feature that allows you to print multiple labels at once with a single click. By automating your label printing, you can save time, money, and errors.

4 Automate your order fulfillment

The fourth step to automate shipping on your e-commerce platform is to automate your order fulfillment. Order fulfillment is the process of picking, packing, and sending your orders to your customers. You can automate your order fulfillment by using a fulfillment service, like Fulfillment by Amazon (FBA), ShipBob, or ShipMonk, that can store, pack, and ship your products for you. You can also use a dropshipping service, like Spocket, AliExpress, or Printful, that can source, produce, and ship your products for you. By automating your order fulfillment, you can reduce your inventory, overhead, and hassle.

5 Automate your tracking and notifications

The fifth step to automate shipping on your e-commerce platform is to automate your tracking and notifications. Tracking and notifications are the ways of informing your customers about the status and location of their orders. You can automate your tracking and notifications by using a tracking app, like Aftership, ParcelPanel, or Tracktor, that can generate and display tracking numbers and updates on your website or email. You can also use a notification app, like Klaviyo, Omnisend, or Privy, that can send automated emails or SMS to your customers with shipping confirmations, delivery alerts, and feedback requests. By automating your tracking and notifications, you can improve your customer service, retention, and loyalty.

6 Automate your returns and refunds

The sixth and final step to automate shipping on your e-commerce platform is to automate your returns and refunds. Returns and refunds are the processes of accepting and processing the products that your customers want to send back and the money that you need to give back. You can automate your returns and refunds by using a returns app, like Returnly, Loop, or Happy Returns, that can create and manage return labels, policies, and exchanges. You can also use a refunds app, like Refund Retriever, Refundly, or Refunds Manager, that can monitor and claim refunds for late or lost shipments, overcharges, or damages. By automating your returns and refunds, you can increase your customer satisfaction, trust, and revenue.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?