How can you align virtual teams with your company's values and mission?
Virtual teams are becoming more common in customer service operations (CSO) as businesses adapt to the changing needs and preferences of their customers and employees. However, working remotely can pose some challenges for maintaining a strong alignment with your company's values and mission. How can you ensure that your virtual teams share the same vision, goals, and culture as your on-site teams? Here are some tips to help you align your virtual teams with your company's values and mission.