How can you align network performance data with IT management?

3 Establish a network performance baseline and benchmark

To align network performance data with IT management, you need to have a reference point to compare your current and future network performance. This is where a network performance baseline and benchmark come in handy. A network performance baseline is a snapshot of your normal or expected network performance under normal conditions. A network performance benchmark is a standard or target that you want to achieve or exceed for your network performance. You should establish a network performance baseline and benchmark for each of your network performance metrics, and use them to evaluate and improve your network performance over time.

4 Analyze and optimize your network performance data

Collecting network performance data is not enough. You need to analyze and optimize it to align it with IT management. This means identifying and troubleshooting network performance issues and root causes, detecting and preventing anomalies and trends, optimizing capacity, configuration, and design, improving reliability, availability, and resilience, and enhancing security, compliance, and governance. All of these steps are essential for ensuring optimal network performance.

5 Communicate and collaborate on network performance data

To ensure network performance data is aligned with IT management, it is essential to communicate and collaborate on it with stakeholders. This includes your IT team, business units, customers, and vendors. Network performance data should be shared and used to support IT decision making and planning, demonstrate IT value and alignment with business goals, improve IT service delivery and customer satisfaction, and foster IT innovation and agility.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?