How can you advance your career by showcasing your account management achievements and successes?

1 Identify your key metrics

One of the first steps to showcasing your account management achievements and successes is to identify the key metrics that measure your performance and contribution. These could include revenue growth, retention rate, customer satisfaction, referrals, upsells, cross-sells, renewals, or any other indicators that align with your goals and objectives. You should track and document these metrics regularly, using tools such as dashboards, reports, or CRM systems, and compare them with your targets, benchmarks, or industry standards.

2 Highlight your stories and testimonials

Another way to showcase your account management achievements and successes is to highlight your stories and testimonials that illustrate how you solved problems, added value, or exceeded expectations for your clients. These could be in the form of case studies, success stories, customer reviews, feedback surveys, or quotes that you can use in your portfolio, resume, or online profile. You should also share these stories and testimonials internally and externally, such as in newsletters, blogs, social media, or presentations, to build your credibility and visibility.

3 Seek recognition and feedback

A third way to showcase your account management achievements and successes is to seek recognition and feedback from your clients, managers, peers, and mentors. You can ask for endorsements, recommendations, or referrals from your clients, or request feedback, reviews, or ratings from your managers or peers. You can also seek recognition and feedback from your mentors, coaches, or industry experts, who can offer you guidance, advice, or opportunities to improve your skills and knowledge. You should also acknowledge and appreciate the recognition and feedback you receive, and use it to enhance your strengths and address your areas of improvement.

4 Leverage your network and community

A fourth way to showcase your account management achievements and successes is to leverage your network and community to expand your reach and influence. You can join and participate in professional associations, groups, or events related to your industry, niche, or interest, where you can share your insights, best practices, or challenges with other account managers or potential clients. You can also contribute to online platforms, forums, or publications that showcase your expertise, thought leadership, or value proposition as an account manager. You should also maintain and nurture your existing relationships with your clients, colleagues, or partners, and look for ways to add value or create referrals.

5 Pursue learning and development

A fifth way to showcase your account management achievements and successes is to pursue learning and development opportunities that can help you grow your skills, knowledge, or credentials as an account manager. You can enroll in courses, workshops, or certifications that can enhance your technical, business, or soft skills, or keep up with the latest trends, best practices, or innovations in your industry or field. You can also seek mentoring, coaching, or shadowing opportunities that can expose you to new perspectives, challenges, or solutions in account management. You should also showcase your learning and development achievements and successes, such as by updating your resume, online profile, or portfolio, or sharing your learnings, insights, or outcomes with your network or community.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?