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How can you adjust to unexpected changes in a sales deadline?

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As a sales professional, you know how important it is to meet your deadlines and deliver on your promises. But sometimes, things happen that are beyond your control and force you to adjust your plans. Maybe your client changes their mind, your supplier delays your order, or your competitor launches a new offer. How can you cope with these unexpected changes and still close the deal? Here are some tips to help you adjust to a sales deadline that changes at the last minute.

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1 Communicate with your client

The first thing you should do when you face a change in your sales deadline is to communicate with your client. Let them know what happened, why it happened, and how it affects your delivery. Be honest, transparent, and apologetic, but also confident and solution-oriented. Explain how you are going to fix the situation and what you need from them to make it work. For example, you could ask for an extension, a partial payment, or a referral. The key is to show your client that you value their trust and satisfaction and that you are doing your best to meet their needs.

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Carl Rice

Sales and Fianace Manager.
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Communication is key in any business. Communication can be argued as one of the biggest customer retention tools you own. If a deadline moves, you need to update everybody. The customer. Your team. Your superiors. Everyone needs to be in the know.

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2 Prioritize your tasks

The next thing you should do is to prioritize your tasks and focus on the most urgent and important ones. You may have to drop some of the less essential or less profitable activities that you had planned and allocate your time and resources more efficiently. Use a tool like the Eisenhower matrix to help you categorize your tasks into four quadrants: urgent and important, urgent and not important, not urgent and important, and not urgent and not important. Then, do the tasks in the first quadrant first, delegate or outsource the tasks in the second quadrant, schedule the tasks in the third quadrant, and eliminate the tasks in the fourth quadrant.

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Carl Rice

Sales and Fianace Manager.
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Having patience, the ability to multitask, and delegation will be your best friends in times like this. The inability to delegate, intentionally or not, is how you see a lot of good people burn themselves out.

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3 Seek help from your team

The third thing you should do is to seek help from your team and leverage their skills and expertise. You don't have to handle everything by yourself, especially when you are under pressure and have limited time. Reach out to your colleagues, managers, or mentors and ask for their advice, support, or assistance. They may have some insights, resources, or connections that can help you overcome the challenge and achieve your goal. Also, be open to feedback and suggestions from your team and learn from their experiences and best practices.

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Carl Rice

Sales and Fianace Manager.
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Like I had mentioned, previously, delegation! You are all a part of a TEAM. Utilize them! Everybody on your team should have a handful of common goals. Growth is one of the biggest. Each department, directly or indirectly, affects every other department. it is in everyone’s best interest to make sure the other department is capable of succeeding, and if there is something that can be done about it, do it.

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4 Adapt to the new situation

The fourth thing you should do is to adapt to the new situation and be flexible and creative. You may have to change your strategy, tactics, or offer to match the new circumstances and expectations. For example, you could offer a discount, a bonus, or a guarantee to entice your client to buy from you. Or you could use a different channel, medium, or format to communicate with your client and showcase your value proposition. Or you could find a new angle, story, or benefit to highlight your competitive advantage. The point is to be willing to try new things and experiment with different approaches.

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5 Manage your stress

The fifth thing you should do is to manage your stress and maintain your mental and physical health. Dealing with unexpected changes in a sales deadline can be stressful and exhausting, and it can affect your performance and well-being. Therefore, you should take care of yourself and practice some self-care techniques. For example, you could meditate, exercise, or listen to music to relax and calm your nerves. Or you could eat well, sleep well, or drink water to replenish your energy and boost your immunity. Or you could talk to a friend, a family member, or a therapist to vent your emotions and get some support.

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6 Learn from the experience

The sixth thing you should do is to learn from the experience and improve your skills and processes. After you have completed the sale and met the deadline, you should reflect on what went well and what went wrong, and what you can do better next time. You should also ask for feedback from your client, your team, and yourself, and identify the strengths and weaknesses of your sales performance. Then, you should use the feedback to create an action plan to enhance your sales skills, such as planning, negotiating, closing, or follow-up. You should also review and update your sales processes, such as forecasting, tracking, reporting, or automating, to make them more efficient and effective.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you adjust to unexpected changes in a sales deadline?

1

2

3

4

5

6

7

1 Communicate with your client

2 Prioritize your tasks

3 Seek help from your team

4 Adapt to the new situation

5 Manage your stress

6 Learn from the experience

7 Here’s what else to consider

Sales

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How can you adjust to unexpected changes in a sales deadline?

1

2

3

4

5

6

7

1 Communicate with your client

2 Prioritize your tasks

3 Seek help from your team

4 Adapt to the new situation

5 Manage your stress

6 Learn from the experience

7 Here’s what else to consider

Sales

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