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How can you address common challenges in peer support supervision?

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Peer support is a valuable and empowering form of helping others who share similar experiences of mental health, substance use, or trauma. However, peer support workers also face unique challenges in their roles, such as maintaining boundaries, coping with stress, and dealing with stigma. Therefore, peer support supervision is essential to ensure the quality and sustainability of peer support services. In this article, we will explore some of the common challenges in peer support supervision and how you can address them effectively.

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Rahul Malik

Chief Brand Strategy Adviser (GLOBAL RELATIONS) for AGG OVERSEAS. Principal Adviser (Consultations) for Academic…

1 Define your role and expectations

One of the first steps in peer support supervision is to clarify your role and expectations as a supervisor and as a peer support worker. This can help you establish a trusting and respectful relationship, avoid role confusion, and set realistic and achievable goals. You can use a supervision agreement or contract to document your roles and expectations, such as the frequency and format of supervision, the topics and methods of feedback, the ethical and professional standards, and the resources and support available.

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Rahul Malik

Chief Brand Strategy Adviser (GLOBAL RELATIONS) for AGG OVERSEAS. Principal Adviser (Consultations) for Academic Council IE. Senior Independent Practitioner for Welfare of Elderly with Physiofit Rehab Clinic, India.
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In the dynamic fields of occupational therapy and counseling, peer support supervision plays a pivotal role in professional growth. However, challenges can arise, and addressing them is crucial for fostering a supportive environment. Establishing open lines of communication is key. Striking the right balance between providing emotional support and maintaining professional objectivity can be challenging. Encouraging a supportive atmosphere while emphasizing the importance of constructive feedback helps create a healthy supervisory relationship.Clearly defining roles, responsibilities, and expectations at the outset helps manage anticipations on both ends.

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2 Balance peer and professional identity

Another challenge in peer support supervision is to balance your peer and professional identity. As a peer support worker, you use your lived experience as a source of empathy and connection, but you also need to follow certain guidelines and policies as a professional. You may face dilemmas or conflicts between your personal values and your organizational or clinical requirements. Therefore, you need to discuss these issues openly and honestly with your supervisor, and seek guidance and support when needed. You can also use self-reflection and peer consultation to enhance your self-awareness and decision-making skills.

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3 Manage boundaries and self-care

A third challenge in peer support supervision is to manage your boundaries and self-care. As a peer support worker, you may encounter situations that trigger your own emotions or memories, or that make you feel overwhelmed or responsible for others' well-being. You may also face discrimination or stigma from others who do not understand or value your role. Therefore, you need to establish and maintain healthy boundaries with your clients, colleagues, and supervisor, and communicate your needs and limits clearly. You also need to practice self-care regularly, such as taking breaks, engaging in hobbies, seeking therapy, or joining support groups.

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4 Develop your skills and knowledge

A fourth challenge in peer support supervision is to develop your skills and knowledge. As a peer support worker, you may have different levels of training and education, and you may need to update or expand your skills and knowledge to meet the changing needs and expectations of your clients, organization, and field. Therefore, you need to identify your strengths and areas for improvement, and seek opportunities for learning and growth. You can use a learning plan or portfolio to document your goals, activities, and outcomes, and seek feedback and mentoring from your supervisor or peers.

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Rahul Malik

Chief Brand Strategy Adviser (GLOBAL RELATIONS) for AGG OVERSEAS. Principal Adviser (Consultations) for Academic Council IE. Senior Independent Practitioner for Welfare of Elderly with Physiofit Rehab Clinic, India.
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In my role as an Occupational Therapist (OT), continuous skill development is vital. Adapting to evolving client needs and industry expectations requires ongoing learning. I regularly assess my strengths, identify areas for improvement, and create a learning plan. Documenting goals, seeking feedback, and engaging in peer mentoring ensure I stay abreast of advancements, enhancing the quality of care I provide.

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5 Advocate for your role and value

A fifth challenge in peer support supervision is to advocate for your role and value. As a peer support worker, you may face barriers or challenges in accessing resources, recognition, or respect for your work. You may also encounter resistance or misunderstanding from others who do not appreciate or support the peer support model. Therefore, you need to advocate for your role and value, and educate others about the benefits and evidence of peer support. You can use data, stories, or testimonials to demonstrate your impact and outcomes, and join or create networks or coalitions to amplify your voice and influence.

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Rahul Malik

Chief Brand Strategy Adviser (GLOBAL RELATIONS) for AGG OVERSEAS. Principal Adviser (Consultations) for Academic Council IE. Senior Independent Practitioner for Welfare of Elderly with Physiofit Rehab Clinic, India.
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As an Occupational Therapist in peer support, advocating for our role is vital. Overcoming challenges in accessing resources and gaining recognition requires proactive education. Using data and impactful stories, we can highlight the evidence-based benefits of peer support. Joining networks amplifies our collective voice, fostering a deeper understanding and appreciation for the valuable impact we bring to the team.

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6 Evaluate and improve your supervision

A sixth challenge in peer support supervision is to evaluate and improve your supervision. As a peer support worker and a supervisor, you need to monitor and assess the quality and effectiveness of your supervision, and make adjustments or improvements as needed. You can use tools, such as surveys, checklists, or scales, to measure your satisfaction, engagement, and learning outcomes, and solicit feedback from your clients, peers, or stakeholders. You can also use a continuous improvement cycle, such as the Plan-Do-Study-Act (PDSA) model, to plan, implement, review, and refine your supervision processes and practices.

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Rahul Malik

Chief Brand Strategy Adviser (GLOBAL RELATIONS) for AGG OVERSEAS. Principal Adviser (Consultations) for Academic Council IE. Senior Independent Practitioner for Welfare of Elderly with Physiofit Rehab Clinic, India.
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As an OT engaged in peer support supervision, continual evaluation is inherent to enhance our impact. Employing tools like surveys and the PDSA model allows me to gauge satisfaction, engagement, and learning outcomes. Regular feedback from clients and peers informs adjustments, ensuring my supervision remains a dynamic, effective support system.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you address common challenges in peer support supervision?

1

2

3

4

5

6

7

1 Define your role and expectations

2 Balance peer and professional identity

3 Manage boundaries and self-care

4 Develop your skills and knowledge

5 Advocate for your role and value

6 Evaluate and improve your supervision

7 Here’s what else to consider

Peer Support

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How can you address common challenges in peer support supervision?

1

2

3

4

5

6

7

1 Define your role and expectations

2 Balance peer and professional identity

3 Manage boundaries and self-care

4 Develop your skills and knowledge

5 Advocate for your role and value

6 Evaluate and improve your supervision

7 Here’s what else to consider

Peer Support

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