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How can User Experience Designers collaborate with developers to resolve conflicts?

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User Experience Design (UED) is a multidisciplinary field that aims to create products and services that meet the needs and expectations of users. However, UED is not a one-person job. It requires collaboration with developers, who are responsible for implementing the design solutions in code. Sometimes, this collaboration can lead to conflicts, such as disagreements over design decisions, technical feasibility, or project scope. How can User Experience Designers collaborate with developers to resolve conflicts and create better outcomes? Here are some tips to consider.

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1 Understand the developer's perspective

One of the main sources of conflict between UED and developers is the lack of mutual understanding. UED may have a vision of how the product should look and function, but developers may have constraints or challenges that prevent them from realizing it. To avoid frustration and resentment, UED should try to understand the developer's perspective, such as their goals, skills, tools, and processes. UED should also respect the developer's expertise and input, and avoid making assumptions or imposing solutions without consulting them.

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Abduquadri Adelabu

I bring ideas to life as a product designer and support the scaling of projects through the creation of exceptional content. UIUX || Low code developer || Content developer & Strategist (Writing, Graphics & Videos)
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For smooth collaboration and understanding between UED and developers, it is essential to practice open communication. Both should actively participate in joint planning sessions and encourage constructive feedback throughout the design process. These would help contribute to achieving a better understanding and collaboration.

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2 Communicate effectively and frequently

Another key factor for successful collaboration is effective and frequent communication. UED and developers should communicate throughout the project, not just at the beginning or the end. They should use clear and consistent language, avoid jargon or ambiguity, and provide feedback and updates regularly. They should also use appropriate channels and tools, such as face-to-face meetings, video calls, emails, chat apps, or project management software, depending on the context and purpose of the communication. Communication should be respectful, constructive, and focused on solving problems, not blaming or criticizing.

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Marina Theresia Kraus

Co-Founder @Gyden ?? Ich helfe KMUs zu einem erfolgreichen digitalen Auftritt ? Content Marketing ? Product Design ? SEO? Development
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Der Austausch zwischen Designern und Entwicklern ist ausschlaggebend für eine gute Kommunikation. Egal ob im direkten Austausch vor Ort, in Video Calls oder schriftlich über eine Projektmanagement Software, wichtig ist, dass viel, klar und deutlich kommuniziert wird und man vom gleichen redet. Wenn man im Chat feststellt, den anderen nicht zu verstehen, lieber kurz telefonieren. Wenn nicht klar ist, von welcher Stelle in der App die andere Person gerade redet: einfach rasch den Screen sharen. Austauch ist das A und O, wenn es um gute Kommunikation geht.

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3 Establish a common ground and vision

To avoid conflicts over design decisions, UED and developers should establish a common ground and vision for the project. This means defining the user needs, business goals, project scope, and success criteria together, and aligning them with the design and development strategies. UED and developers should also create and share design artifacts, such as personas, user journeys, wireframes, prototypes, or style guides, that can help them communicate and visualize the design solutions. These artifacts should be updated and refined as the project progresses, and reflect the feedback and changes from both sides.

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4 Involve developers in the design process

One of the best ways to foster collaboration and trust between UED and developers is to involve developers in the design process. UED should not treat developers as mere implementers, but as partners and co-creators. UED should invite developers to participate in user research, ideation, testing, and evaluation activities, and solicit their opinions and suggestions. UED should also be open to learning from developers, and incorporating their technical insights and innovations into the design solutions.

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Abhishek Sankhla

Design Lead at Chirpn IT Solutions | Designing Awesome Solutions For Humans
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If we explain why we placed any element at a certain place and how it will work in terms of UX, the conflict resolves all by itself. In this process both designers and developers should trust and understand each other's takes on each action.

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Marina Theresia Kraus

Co-Founder @Gyden ?? Ich helfe KMUs zu einem erfolgreichen digitalen Auftritt ? Content Marketing ? Product Design ? SEO? Development
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Eine gute M?glichkeit Entwickler in den Design Prozess einzubeziehen, ist bereits in der Phase der Ideenfindung mit dem Dev-Team zu reden. So kann schon von vorne herein gekl?rt werden, ob es vielleicht offensichtliche technische Schwierigkeiten gibt, die sich wiederum auf das Design auswirken k?nnten. So früh wie m?glich erste Ideen zu teilen hilft über das gesamte Projekt hinweg.

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5 Negotiate and compromise when necessary

Sometimes, despite the best efforts of UED and developers, conflicts may arise that cannot be easily resolved. In these cases, UED and developers should be willing to negotiate and compromise, and find a balance between the ideal and the feasible. UED and developers should acknowledge and respect each other's perspectives and constraints, and try to find a solution that satisfies both the user needs and the technical requirements. UED and developers should also be flexible and adaptable, and ready to adjust their design or development plans as the project evolves.

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Marina Theresia Kraus

Co-Founder @Gyden ?? Ich helfe KMUs zu einem erfolgreichen digitalen Auftritt ? Content Marketing ? Product Design ? SEO? Development
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Designs k?nnen richtig sch?n und fancy sein. Aber vielleicht sind sie technisch eben super kompliziert zu integrieren. In solchen F?llen ist eine gewisse Kompromissbereitschaft notwendig und zwischen Design und Development sollte jeweils eine gemeinsame L?sung gefunden werden, die eine gute User Experience verspricht und zudem technisch in vertretbarer Zeit zu implementieren ist.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can User Experience Designers collaborate with developers to resolve conflicts?

1

2

3

4

5

6

1 Understand the developer's perspective

2 Communicate effectively and frequently

3 Establish a common ground and vision

4 Involve developers in the design process

5 Negotiate and compromise when necessary

6 Here’s what else to consider

User Experience Design

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How can User Experience Designers collaborate with developers to resolve conflicts?

1

2

3

4

5

6

1 Understand the developer's perspective

2 Communicate effectively and frequently

3 Establish a common ground and vision

4 Involve developers in the design process

5 Negotiate and compromise when necessary

6 Here’s what else to consider

User Experience Design

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感谢您的反馈

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