How can team leaders use MI skills to support their members' well-being?
Motivational interviewing (MI) is a skill that can help team leaders communicate effectively with their members, especially when they face challenges, stress, or resistance. MI is a collaborative, goal-oriented, and empathic approach that helps people explore and resolve their ambivalence about change. By using MI skills, team leaders can support their members' well-being, motivation, and performance. Here are some ways to apply MI skills as a team leader.