How can staff assess and improve their own emotional intelligence and resilience levels?
Emotional intelligence (EI) and resilience are essential skills for staff development, especially in times of change and uncertainty. EI refers to the ability to understand and manage your own and others' emotions, while resilience is the capacity to cope with stress and adversity. Both skills can enhance your performance, well-being, and relationships at work. But how can you assess and improve your own EI and resilience levels? Here are some tips and strategies to help you.