How can SMBs integrate MPS with their digital transformation and innovation strategies?

Whilst I agree this is important to understand where you are and what your baseline is, I also find that the print industry tends to look backwards rather than forwards, just because you have X printers with X volume doesn't mean this should become your next requirement, rationalising and consolidating devices is a good start, but the real cost of ownership / digital opportunity is in the output, and this is where you need to challenge your own organisation as well as any potential vendor in terms of the what where and when documents are produced and how can we digitalise and replace with automation and workflow.

whilst I agree with all of the above this really begs the question of what is the "M" in MPS, we all know is stands for Managed, but what is the definition of this? for me a true MPS provider should be proactively working with you on data and reporting, looking for opportunities to continuously improve your environment and give good digitalisation advice, this actually has a mutual benefit to you both as they will help you drive down costs, volume, improve workflows, data access and security and the vendor should benefit by providing the additional technology needed to support this, both parties should be honest and upfront about this to create win win scenarios

The best MPS providers offer reports and analytics of your print-and scanvolumes and both are great starting points if you want to automate and digitize processes. I include scanvolumes because this in my experience 95% of scans are to email. Then these documents are often archived in an other application. You can improve productivity with solutions for direct scanning to these applications. But if you don't know how much your scanvolumes are you can not start this discussion and you don't have the data to know how much you can improve productivity.

I covered this in the leverage digital print solutions section, but again put more emphasis on your vendor, they should be the experts, if the vendor just sends you reports and data usage what value are they really adding and where is the M in MPS?