How can Opera Reservation System improve your hotel's booking process?

1 What is ORS?

ORS is a central reservation system that allows you to manage your reservations, inventory, rates, and distribution across multiple channels, such as your own website, online travel agencies (OTAs), global distribution systems (GDS), and call centers. ORS connects with Opera PMS, which is the core system that handles your front office, housekeeping, billing, and reporting functions. ORS also integrates with other Oracle Hospitality products, such as Opera Sales and Catering, Opera Loyalty, and Opera Revenue Management, to create a comprehensive and cohesive platform for your hotel operations.

2 How does ORS work?

ORS works by synchronizing your data and transactions between Opera PMS and the various distribution channels. This means that you can update your availability, rates, and restrictions in real time, and avoid overbooking, rate disparity, and manual errors. ORS also allows you to create and manage rate plans, packages, promotions, and policies for different market segments and customer groups. You can also use ORS to track and analyze your reservations, channel performance, and revenue trends, and generate reports and insights to optimize your pricing and distribution strategies.

3 What are the benefits of ORS?

ORS can help you improve your hotel's booking process in several ways, such as increasing your online visibility and reach, enhancing your direct bookings and conversions, boosting your revenue and occupancy, improving your guest experience and loyalty, and saving time and resources. Connect with more than 900 OTAs, 600,000 travel agents, and millions of potential guests through GDS. Offer a user-friendly and mobile-optimized booking engine on your website with dynamic pricing, upselling, cross-selling, and loyalty integration. Use advanced revenue management tools such as dynamic pricing, rate optimization, demand forecasting, and competitive analysis. Leverage guest profile management to collect and store guest data across all touchpoints for personalization. Finally, reduce manual intervention with automation and integration capabilities for streamlining workflows.

4 How can you get started with ORS?

If you are interested in using ORS for your hotel, you will need to have Opera PMS installed and configured first. You will also need to have a valid contract with Oracle Hospitality, and pay a monthly fee based on the number of rooms and channels you use. You will then need to set up your ORS account, which involves creating your hotel profile, uploading your inventory and rates, and connecting your distribution channels. You will also need to train your staff on how to use ORS, and monitor and adjust your settings and performance regularly.

5 Where can you learn more about ORS?

If you want to learn more about ORS, you can visit the Oracle Hospitality website, where you can find more information, resources, and testimonials about ORS and other Oracle Hospitality products. You can also contact Oracle Hospitality directly, and request a demo, a quote, or a consultation. Alternatively, you can join online forums, groups, and communities where you can interact with other hoteliers who use ORS, and exchange tips, best practices, and feedback.

ORS is a powerful and versatile reservation system that can help you improve your hotel's booking process and achieve your business goals. By using ORS, you can manage your inventory, rates, and bookings across multiple channels, while providing a seamless and personalized guest experience. ORS can also help you increase your revenue, occupancy, and guest satisfaction, by using its advanced revenue management, guest profile management, and automation and integration features. ORS is a cloud-based solution that integrates with Opera PMS and other Oracle Hospitality products, to create a comprehensive and cohesive platform for your hotel operations.

6 Here’s what else to consider

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