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How can empowering your team resolve conflicts?

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Empowering your team means giving them the authority, autonomy, and resources to make decisions, solve problems, and achieve goals. It also means trusting them to act in the best interests of the organization and the customers. Empowering your team can have many benefits, such as increasing motivation, engagement, creativity, and productivity. But how can it also help you resolve conflicts that may arise among your team members or with other stakeholders? In this article, we will explore how servant leadership, a philosophy and practice that puts the needs and development of others first, can help you empower your team and foster a culture of collaboration and harmony.

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Rebecca Houghton

Helping Middle Managers achieve C-Suite Impact | Middle Management Expert | B-Suite Leaders with C-Suite Impact? |…

1 What is servant leadership?

Servant leadership is a concept that was coined by Robert K. Greenleaf in 1970, and it describes a leader who serves the people he or she leads, rather than seeking power or authority over them. Servant leaders are guided by a set of principles and values, such as empathy, humility, integrity, stewardship, and listening. They aim to enhance the growth and well-being of their followers, as well as the communities and organizations they belong to. Servant leaders are not passive or weak; they are assertive and accountable, but they also share their power and influence with others.

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2 How does servant leadership empower your team?

One of the ways that servant leadership empowers your team is by giving them a sense of purpose and direction. Servant leaders communicate a clear and compelling vision that aligns with the mission and values of the organization, and they inspire their team to pursue it with passion and dedication. They also help their team understand how their work contributes to the larger goals and impacts the lives of others. By doing so, they create a sense of meaning and fulfillment for their team members, as well as a sense of ownership and responsibility.

Another way that servant leadership empowers your team is by providing them with the support and resources they need to succeed. Servant leaders recognize the strengths and potential of their team members, and they encourage them to develop their skills and talents. They also delegate tasks and decisions to their team, giving them the autonomy and authority to act independently and creatively. They provide feedback and coaching, but they also trust their team to learn from their mistakes and improve their performance. They also ensure that their team has the necessary tools, information, and resources to complete their work effectively and efficiently.

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3 How does empowering your team resolve conflicts?

Empowering your team can help you resolve conflicts in several ways. First, it can prevent or reduce the occurrence of conflicts by creating a positive and respectful work environment. When your team feels valued, trusted, and supported by you, they are more likely to trust and respect each other as well. They are also more likely to share their ideas, opinions, and feedback openly and constructively, rather than hiding or suppressing them. They are also more likely to collaborate and cooperate with each other, rather than competing or undermining each other.

Second, empowering your team can help you address and resolve conflicts when they do arise by fostering a culture of dialogue and problem-solving. When your team has the confidence and competence to make decisions and solve problems, they are more likely to take initiative and responsibility for resolving the issues that affect them. They are also more likely to listen and understand the perspectives and interests of others, rather than imposing their own views or agendas. They are also more likely to seek win-win solutions that benefit all parties, rather than win-lose outcomes that create resentment and hostility.

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Rebecca Houghton

Helping Middle Managers achieve C-Suite Impact | Middle Management Expert | B-Suite Leaders with C-Suite Impact? | Mentor, Facilitator, Trainer, Speaker + Bestselling author | Mentored 500+ middle managers
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The concept of confidence and competence raised in this section is absolutely crucial - but so is CONSISTENCY. The first step in empowering teams is for leadership to agree a basic framework so that the team can CONFIDENTLY make the same calls their leaders would make - so they know when to do it, delegate it, negotiate it or escalate it. Then you train them to ensure they are COMPETENT to handle each type of conversation really well. By taking this approach, you build a consistent, competent and confident team who are truly empowered to handle almost any scenario as effectively as you would - enhancing your brand and defending from burnout at the same time.

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4 What are some tips for empowering your team as a servant leader?

As a servant leader, you can empower your team by involving them in setting and reviewing goals and objectives, delegating tasks and decisions according to their abilities and interests, providing regular and constructive feedback and recognition, encouraging them to learn and grow, and empathizing with their needs and feelings. This way, you can resolve conflicts, create a harmonious and productive work environment, serve the interests of your organization and customers, and help your team members succeed.

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Adrian Baillargeon

???? | ???? Help leadership teams swear more (or less) | Conference Speaker | Leadership Team Performance Specialist l Author | Transform how your team does teamwork
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No team is ever perfect all the time, so when (not if) conflict arises, coach the behaviours to resolve the issue, not the content. This tells your people your trust in their ability to resolve issues, and also expect them to.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can empowering your team resolve conflicts?

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1 What is servant leadership?

2 How does servant leadership empower your team?

3 How does empowering your team resolve conflicts?

4 What are some tips for empowering your team as a servant leader?

5 Here’s what else to consider

Servant Leadership

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How can empowering your team resolve conflicts?

1

2

3

4

5

1 What is servant leadership?

2 How does servant leadership empower your team?

3 How does empowering your team resolve conflicts?

4 What are some tips for empowering your team as a servant leader?

5 Here’s what else to consider

Servant Leadership

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