How can digital twins facilitate stakeholder engagement and communication in IPD projects?

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Digital twins are virtual replicas of physical assets, systems, or processes that can be used to simulate, monitor, and optimize their performance. They are becoming more popular and accessible in the construction industry, especially for complex and collaborative projects that require integrated project delivery (IPD). IPD is a project delivery method that involves early and continuous involvement of key stakeholders, such as owners, designers, contractors, and end-users, to achieve shared goals and reduce risks. How can digital twins facilitate stakeholder engagement and communication in IPD projects? Here are some possible benefits and challenges of using digital twins in IPD.

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Nived Narayanan

SAP Technical Manager | ERP Integration & Digital Transformation Leader | Cross-Functional Leadership | Agile & Project…

1 Benefit: Improved visualization and coordination

One of the main benefits of using digital twins in IPD projects is that they can provide a realistic and dynamic visualization of the project design, construction, and operation. This can help stakeholders to better understand the project scope, requirements, and constraints, as well as to identify and resolve potential issues or conflicts. For example, digital twins can enable stakeholders to see how different design options or changes would affect the project outcomes, such as cost, schedule, quality, sustainability, and functionality. Digital twins can also facilitate coordination and collaboration among stakeholders by allowing them to share and update information in real-time, as well as to provide feedback and suggestions.

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Nived Narayanan

SAP Technical Manager | ERP Integration & Digital Transformation Leader | Cross-Functional Leadership | Agile & Project Management Expert |CSM? , SAP, ITIL4 | LinkedIn Top Voice | Author & Speaker
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Digital twins enhance stakeholder engagement by providing a dynamic, realistic view of the project. This visualization helps everyone understand the project’s scope and constraints. Stakeholders can see the impact of design changes in real-time, preventing issues early. Digital twins also improve coordination by enabling real-time information sharing, making collaboration smoother and more effective. Visualization: Clear, dynamic project views. Real-Time Updates: Instant information sharing and collaboration. Problem-Solving: Identifies issues early. Decision-Making: Shows the impact of changes

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2 Benefit: Enhanced decision-making and risk management

Another benefit of using digital twins in IPD projects is that they can support data-driven and evidence-based decision-making and risk management. Digital twins can integrate and analyze various data sources, such as sensors, drones, BIM models, GIS maps, and historical records, to provide insights and recommendations for the project. For example, digital twins can help stakeholders to evaluate the performance and impact of different scenarios or alternatives, such as material selection, energy consumption, or environmental conditions. Digital twins can also help stakeholders to monitor and control the project progress and quality, as well as to detect and mitigate any deviations or anomalies.

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3 Challenge: Technical complexity and compatibility

One of the main challenges of using digital twins in IPD projects is that they require a high level of technical complexity and compatibility. Digital twins involve the use of advanced technologies, such as artificial intelligence, cloud computing, internet of things, and augmented reality, which may pose some technical difficulties or limitations. For example, digital twins may require a large amount of data storage and processing power, as well as a reliable and secure network connection. Digital twins may also face some compatibility issues with different software platforms, data formats, or standards, which may affect the interoperability and accuracy of the digital models.

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4 Challenge: Organizational culture and trust

Another challenge of using digital twins in IPD projects is that they require a shift in the organizational culture and trust among stakeholders. Digital twins imply a high degree of transparency and openness, as well as a shared responsibility and accountability, for the project outcomes. This may challenge some traditional or hierarchical ways of working or communicating in the construction industry, which may be based on contractual or adversarial relationships. For example, some stakeholders may be reluctant or resistant to share their data or information, or to accept the feedback or suggestions from others. Some stakeholders may also have different expectations or perceptions of the digital twins, which may affect their trust and satisfaction with the project.

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Nived Narayanan

SAP Technical Manager | ERP Integration & Digital Transformation Leader | Cross-Functional Leadership | Agile & Project Management Expert |CSM? , SAP, ITIL4 | LinkedIn Top Voice | Author & Speaker
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Using digital twins in IPD requires a cultural shift toward transparency, openness, and shared accountability, which can be challenging in industries with hierarchical or adversarial practices. Some stakeholders may resist sharing data or accepting feedback, while differing expectations of digital twins can affect trust. Building trust is essential, as success with digital twins relies on collaboration and a willingness to adopt new working methods. Transparency: Openness and shared accountability. Resistance: Reluctance to share data or accept feedback. Expectation Management: Differing views on digital twins can impact trust. Cultural Shift: Essential move from traditional to collaborative practices.

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5 Best practices and recommendations

In order to make the most of digital twins in IPD projects, it is recommended to have a clear and common vision and goal for the project and the digital twins, as well as a governance structure and communication plan to ensure alignment among stakeholders. The scope and specifications of the digital twins should be defined, as well as the roles and responsibilities of the stakeholders, to guarantee clarity and consistency of the digital models and data sources. Additionally, an iterative approach should be adopted to develop and update the digital twins, as well as to evaluate their performance and impact. Training and education for stakeholders, integration and standardization of technologies and platforms should be invested in for technical feasibility and compatibility of the digital twins. Finally, it is important to foster a culture of trust, collaboration, learning, and innovation among stakeholders to ensure organizational readiness and adaptability of the digital twins.

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How can digital twins facilitate stakeholder engagement and communication in IPD projects?

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1 Benefit: Improved visualization and coordination

2 Benefit: Enhanced decision-making and risk management

3 Challenge: Technical complexity and compatibility

4 Challenge: Organizational culture and trust

5 Best practices and recommendations

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