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How can Change Management professionals advance their careers in healthcare?

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Change management is a vital skill for healthcare professionals who need to cope with the constant shifts and challenges in the industry. Whether it's implementing new technologies, policies, or processes, change management helps to ensure a smooth transition and minimize resistance and disruption. But how can change management professionals advance their careers in healthcare? Here are some tips and strategies to help you grow your skills, network, and opportunities in this dynamic field.

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Edmond Mellina

Renown expert in nimble change leadership, agile decision-making & culture change | Executing strategic transformations…
Muhammad Abrar

Operations Manager at Gondal Group of Industries

1 Assess your strengths and gaps

The first step to advancing your career in change management is to assess your current level of competence and identify your strengths and gaps. You can use frameworks such as the Prosci ADKAR model or the ACMP Standard for Change Management to evaluate your knowledge, skills, and abilities in different aspects of change management, such as awareness, desire, knowledge, ability, reinforcement, leadership, communication, sponsorship, and resistance management. You can also seek feedback from your peers, managers, and stakeholders to gain insight into your performance and areas of improvement.

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Edmond Mellina

Renown expert in nimble change leadership, agile decision-making & culture change | Executing strategic transformations & building agile capabilities across sectors | ORCHANGO
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Well, it’s worth considering the Healthcare sector continues to struggle with change management… yet, “frameworks such as the Prosci ADKAR model or the ACMP Standard for Change Management” have been available for over 2 decades. Which prompt the following question: are they effective - especially given the new nature of change, which is fast-pace / constant / disruptive? The ongoing challenges experienced by the healthcare sector seems to indicate the answer to the above question is: “Evidently NOT!” If such is the case, then it’s time to look for change management approaches that are: 1) delivering true result; 2) adapted to the new nature of change. My two cents…

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Muhammad Abrar

Operations Manager at Gondal Group of Industries
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Conduct a comprehensive self-assessment to identify your strengths and weaknesses in healthcare change management. Understand the specific requirements and nuances of the healthcare industry, considering factors like regulatory compliance, patient-centered care, and evolving technologies. Tailor your skill development efforts to address the gaps you identify.

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2 Pursue relevant certifications and education

The next step to advancing your career in change management is to pursue relevant certifications and education that can enhance your credibility and expertise. There are several options available for change management professionals in healthcare, such as the Certified Change Management Professional (CCMP) from the Association of Change Management Professionals (ACMP), the Prosci Certified Change Practitioner, or the Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality (NAHQ). These certifications can help you demonstrate your proficiency and commitment to the change management field and increase your chances of landing more challenging and rewarding projects and roles.

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Muhammad Abrar

Operations Manager at Gondal Group of Industries
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Stay current with the latest trends and best practices in healthcare change management by pursuing relevant certifications and education. Look for programs that offer insights into healthcare policies, patient engagement strategies, and effective communication within the healthcare context. Continuous learning demonstrates your commitment to excellence in healthcare change management.

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3 Build your network and reputation

The third step to advancing your career in change management is to build your network and reputation within the healthcare industry and the change management community. You can do this by attending events, webinars, workshops, and conferences related to change management and healthcare, such as the ACMP Change Management Conference, the HIMSS Global Health Conference, or the NAHQ Next Annual Conference. You can also join online groups, forums, and platforms where you can share your insights, experiences, and best practices with other change management professionals and healthcare leaders. By building your network and reputation, you can expand your visibility, influence, and opportunities in the field.

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Edmond Mellina

Renown expert in nimble change leadership, agile decision-making & culture change | Executing strategic transformations & building agile capabilities across sectors | ORCHANGO
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I agree about the importance of networking. Furthermore, if you used approaches that are not mainstream but have delivered real results in the healthcare sector, please do share your stories! Write a blog, contribute an article, record a vlog, make a presentation, etc. Not only will you build your credibility & increase your visibility, but you will also contribute to pushing the thinking of your peers beyond the stale & prevailing points of view about change management. They are the reason driving change in the healthcare sector continues to be so challenging. It shouldn’t be!

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Muhammad Abrar

Operations Manager at Gondal Group of Industries
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Cultivate a strong professional network within the healthcare industry. Connect with professionals working in healthcare change management through platforms like LinkedIn. Engage in discussions, share your insights, and participate in relevant groups. Attend healthcare conferences and events to expand your network and stay informed about industry developments.

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4 Seek mentorship and coaching

The fourth step to advancing your career in change management is to seek mentorship and coaching from experienced and successful change management professionals and healthcare leaders. You can find mentors and coaches through your network, your organization, or professional associations and programs, such as the ACMP Mentorship Program or the NAHQ Mentor Match Program. By seeking mentorship and coaching, you can benefit from the guidance, advice, and support of someone who has been through the challenges and opportunities that you face and can help you achieve your career goals and aspirations.

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Muhammad Abrar

Operations Manager at Gondal Group of Industries
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Leverage the experience of seasoned professionals in healthcare change management by seeking mentorship. A mentor can provide guidance on navigating the complexities of healthcare, understanding regulatory landscapes, and making strategic career decisions. Additionally, consider coaching to refine your skills and receive personalized advice on advancing your career in healthcare change management.

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5 Explore new challenges and opportunities

The fifth step to advancing your career in change management is to explore new challenges and opportunities that can stretch your skills, broaden your perspective, and increase your impact. You can do this by volunteering for projects that are outside your comfort zone, taking on leadership roles or responsibilities, or applying for positions that require higher levels of change management competence and experience. You can also look for opportunities to collaborate with other departments, functions, or organizations that are involved in change initiatives in healthcare, such as IT, quality, finance, or operations. By exploring new challenges and opportunities, you can showcase your value, learn new things, and advance your career in change management.

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Muhammad Abrar

Operations Manager at Gondal Group of Industries
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Demonstrate your adaptability and eagerness to take on new challenges within the healthcare sector. Volunteer for projects that align with healthcare initiatives, such as digital health transformations, patient experience improvement, or process optimization. Proactively seeking out and contributing to diverse projects showcases your versatility and positions you as a valuable asset in healthcare change management.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Mary Hillenbrand

Strategic Leader, Operational Innovator, Problem Solver. Making things happen
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Change Management professionals can advance their healthcare careers in a few ways. Continuous learning – Improve your skills by reading, gaining relevant certifications, and applying knowledge through projects to demonstrate commitment to the field. Networking – Engaging with other healthcare leaders and sharing your insights will establish you as a thought leader. Industry-specific knowledge – Remain updated on industry news and regulations that may potentially impact your organization. Keep your team and leadership prepared for changes that are in the pipeline. These actions help professionals to stay relevant, adaptable, and impactful in their careers.

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How can Change Management professionals advance their careers in healthcare?

1

2

3

4

5

6

1 Assess your strengths and gaps

2 Pursue relevant certifications and education

3 Build your network and reputation

4 Seek mentorship and coaching

5 Explore new challenges and opportunities

6 Here’s what else to consider

Change Management

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How can Change Management professionals advance their careers in healthcare?

1

2

3

4

5

6

1 Assess your strengths and gaps

2 Pursue relevant certifications and education

3 Build your network and reputation

4 Seek mentorship and coaching

5 Explore new challenges and opportunities

6 Here’s what else to consider

Change Management

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