How can business architects measure the effectiveness of their work in transformation?

1 Define the outcomes

The first step to measure the effectiveness of business architecture is to define the desired outcomes of the transformation initiative. These outcomes should be aligned with the strategic objectives and value propositions of the organization, and should be specific, measurable, achievable, relevant, and time-bound (SMART). Business architects can use various tools and frameworks, such as value streams, business models, benefits maps, and key performance indicators (KPIs), to articulate and communicate the outcomes and their dependencies and interrelationships.

4 Communicate the results

The fourth step to measure the effectiveness of business architecture is to communicate the results and achievements of the transformation initiative to the relevant audiences and stakeholders. Business architects can use various channels and formats, such as presentations, stories, case studies, testimonials, and awards, to showcase and celebrate the success and benefits of the transformation outcomes and deliverables. Business architects can also use various methods and skills, such as storytelling, visualization, persuasion, and influence, to convey and reinforce the value and impact of the business architecture discipline and role.

5 Learn from the experience

The fifth step to measure the effectiveness of business architecture is to learn from the experience and feedback of the transformation initiative. Business architects can use various sources and mechanisms, such as lessons learned, best practices, benchmarks, and peer reviews, to capture and share the knowledge and insights gained from the transformation processes, systems, and structures. Business architects can also use various models and frameworks, such as maturity models, competency models, and career paths, to assess and improve their skills and capabilities as business architects.

6 Plan for the future

The sixth step to measure the effectiveness of business architecture is to plan for the future and anticipate the changes and trends that may affect the organization and its transformation initiatives. Business architects can use various tools and techniques, such as environmental scans, trend analysis, horizon scanning, and foresight, to explore and understand the external and internal factors and drivers that may impact the strategic vision, goals, and capabilities of the organization. Business architects can also use various methods and approaches, such as innovation, experimentation, and prototyping, to create and test new and alternative solutions and scenarios for the future.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?