Here's how you can utilize emotional intelligence to foster strong relationships with stakeholders.

Emotional intelligence in teams is all about understanding and managing emotions—both our own and those of our colleagues. :) its a TWO way street! It means being aware of how emotions impact interactions and performance. This awareness fosters empathy, effective communication, and conflict resolution. Emotional intelligence is crucial because it builds trust and deepens connections, enabling teams to navigate challenges together. It encourages open, honest conversations and creates a psychologically safe environment where everyone feels valued. When teams leverage emotional intelligence, they become more resilient, cohesive, and better equipped to achieve their goals, driving both personal and collective success.

Pour comprendre l'IE, quoi de mieux qu'une masterclass sur le sujet organisé en partenariat avec Linkedin ??. Si vous êtes abonné Premium, la consultation est offerte ??

With over 17 years of management experience, I advise you to TRULY listen with your heart first unless its a logical problem. So that you understand their perspectives, concerns, and needs. Show genuine interest in their experiences and validate their feelings. This means putting aside judgments and really seeing the world through their eyes. If you ask open-ended questions and engage in active listening, reflecting back what you hear. Build trust by being authentic and transparent in your communications. Recognize and appreciate their contributions and insights. By consistently practicing empathy, you create deeper, more meaningful connections that strengthen your relationships and drive mutual success. :)

Learns your teams individual communication style…each person listens and received information differently…learning their language…especially those you are directly responsible for coaching and supporting will have impacts across the organization.

L'intelligence émotionnelle est un outil essentiel pour désamorcer les tensions et favoriser le dialogue constructif. En adoptant une approche calme et objective, en faisant preuve d'empathie et en cherchant à comprendre le point de vue de l'autre, il est possible de transformer les conflits en opportunités de croissance. Nous pouvons aussi intégrer d'autres techniques telles que la communication non violente, la médiation, la résolution de problèmes et la gestion des émotions.

To build stakeholder trust, lead with empathy. Listen to their concerns, understand their perspectives, and acknowledge their feelings. Be transparent in your communication, sharing both challenges and successes. Consistently deliver on your promises, and adapt your approach to meet their individual needs. These actions demonstrate your commitment to their success and create a foundation for strong, lasting relationships.

By putting yourself in their shoes. Yesterday I had to do a presentation as a Digital Business Analyst to stakeholders and I was surprised when I used EI. They were blown away by my passion for their business. I believe the only way I could speak to them was to imagine it was my business and I want them to launch ASAP. Thank you!