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Here's how you can use creativity to combat volunteer burnout and retain volunteers.

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Volunteer burnout is a common challenge in volunteer management, but with a dash of creativity, you can keep your volunteers engaged and committed. Burnout occurs when volunteers feel overwhelmed or underappreciated, leading to a decline in their enthusiasm and participation. To prevent this, it's crucial to foster an environment where volunteers feel valued, inspired, and part of a community. By implementing creative strategies, you can rejuvenate your volunteer program and ensure that your volunteers remain motivated and connected to your cause.

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1 Recognize Efforts

Recognition goes a long way in making volunteers feel appreciated. Get creative with how you acknowledge their hard work. Instead of the usual thank-you notes, why not organize a surprise appreciation event? Use themed parties or awards ceremonies to celebrate milestones and achievements. Personalize recognitions by highlighting specific contributions of volunteers, which can be done through creative storytelling or video tributes. These gestures show that you notice and value the individual efforts of each volunteer, which can significantly boost their morale and reduce burnout.

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Mirian del Olmo Moreno

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Si hay algo que funciona para mantener a una persona realizando una tarea, sea o no remunerada económicamente, es el refuerzo positivo. Esto enfocado en una labor de carácter voluntario es crucial, si la persona no ve reconocida su tarea por parte de la entidad con y para la que realiza esta función altruista es fácil caer en la desmotivación pro falta de fidelización. Destacar los objetivos cumplidos, destinar tiempo para recibir su feedback sobre sus funciones, darle valor a cada aportación, etc es fundamental.

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Jared Peer, CVA

Volunteer Services Specialist
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There's an interesting irony in volunteer work. No one volunteers in order to get recognized. But no one continues to volunteer if they never get recognized. Recognition isn't a motivation for people to volunteer, but it is a motivation for them to stay volunteering at the same place. People want to know their efforts make a difference. Recognition does that. People want to know they are noticed and of value. Recognition does that. Efforts don't have to be time or money intensive, a random phone call or email thanking them for a specific contribution at a time they aren't expecting it can make a world of difference. Make thankfulness a part of your every-day work culture for volunteers.

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Margaux Blanchet
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Reconnaitre et valoriser l'engagement des bénévoles est primordial pour les maintenir engagés et enthousiastes. Cela peut prendre de nombreuses formes, mais la journée mondiale de l'engagement (5déc) est une belle occasion de les remercier autour d'un évenement organisé par l'association. Un message personnalisé envoyé par le Président.e peut aussi être apprécié.

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2 Flexible Roles

Flexibility is key to keeping volunteers engaged. Offer a variety of roles or allow volunteers to rotate through different positions to keep their experiences fresh and exciting. By doing so, you provide an opportunity for volunteers to learn new skills and avoid the monotony that can lead to burnout. Encourage them to suggest new roles or projects that align with their interests and skills. This not only taps into their creativity but also gives them a sense of ownership over their volunteer work, which can be incredibly fulfilling.

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Mirian del Olmo Moreno

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El voluntariado tiene que ser dinámico, entretenido y enriquecedor, todo lo contrario al aburrimiento. La persona voluntaria presenta inquietudes de índole solidario, sí, pero también es muy importante para ella que su actividad le aporte a nivel personal, profesional y formativo y nada más 360 que adquirir competencias transversales como la flexibilidad realizando un voluntariado. Ofrecer nuevas tareas, abrir el escuchar propuestas, adaptar sus competencias al puesto,... seguro que hace que esa persona crezca con nuestra entidad y aporte mucho más.

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3 Skill Development

Invest in your volunteers by providing opportunities for skill development. Workshops, seminars, or informal mentoring sessions can help volunteers grow both personally and professionally. When volunteers feel that they are gaining valuable experience and knowledge, their engagement and satisfaction levels increase. Tailor these learning opportunities to be fun and interactive, using games or group activities to make the learning process enjoyable. This creative approach to development can lead to a more committed and capable volunteer team.

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Jared Peer, CVA

Volunteer Services Specialist
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The further out we are from our school years, the more we yearn to return to learning. Volunteers LOVE ways to step up their game, and they perform better (and more frequently) when they feel uniquely qualified to do so. Provide upper level tasks that come with training to incentivize them to go the next level. Skill development opportunities are "added value" for volunteers, who started serving with the impression they would be exclusively giving, not getting. But it also adds value to your organization - it aids retention and builds the abilities of volunteers to help you further. And most training opportunities turn into social opportunities - it lets volunteers connect with each other, staff, and the organization as a whole.

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4 Social Connections

Fostering a sense of community among volunteers can combat feelings of isolation that contribute to burnout. Organize social events or team-building activities that encourage interaction and friendship. These could be as simple as group outings, hobby clubs, or virtual meet-ups for remote volunteers. By creating a supportive network, volunteers are more likely to feel connected to the organization and each other, which can enhance their overall volunteer experience.

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5 Feedback Loop

Establishing a feedback loop is crucial for volunteer retention. Create channels for volunteers to voice their ideas and concerns creatively, such as suggestion boxes, brainstorming sessions, or digital forums. Actively listen and implement feasible ideas to show that their input is valued. This not only helps in improving your volunteer program but also empowers volunteers by giving them a voice in how the organization operates.

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Jared Peer, CVA

Volunteer Services Specialist
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Everyone loves to have a say. Give volunteers a voice in their own program. Consider having focus groups for feedback, or a survey - or even a regularly meeting advisory group. If you want creative ways to recognize your vols - ASK YOUR VOLS. Their feedback is critical in landing great ideas to show them love and support. They know what sorts of gifts will be treasured - and which will go into a junk drawer. They know the kind of feedback they value. They may roll their eyes at automated emails but print up and treasure an email you clearly took time to write - you won't know until you ask them. Let them be equal partners in promoting retention by empowering them to brainstorm and contribute.

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Mirian del Olmo Moreno

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Llevar un seguimiento más allá del cuantitativo y de la planilla de recogida de horas/firmas es crucial para arraigar a la persona voluntaria a la entidad. Facilitar reuniones de seguimiento y escucha desde la horizontalidad y la confianza es importantísimo para que la persona se involucre y adquiera protagonismo todo lo que aporta su labor.

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6 Wellness Focus

Lastly, prioritize the well-being of your volunteers by incorporating wellness activities into your program. Offer mindfulness sessions, fitness challenges, or stress-relief workshops. These initiatives demonstrate that you care about your volunteers beyond their contributions, addressing the holistic health of your team. Creative wellness programs can re-energize your volunteers and help maintain their passion for volunteering.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Margaux Blanchet
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Pour une approche créative efficace elle doit se baser sur les attentes et les besoins des bénévoles, qui va donc falloir identifier en amont, afin d'adapter sa dynamique d'animation d'équipe.

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Here's how you can use creativity to combat volunteer burnout and retain volunteers.

1

2

3

4

5

6

7

1 Recognize Efforts

2 Flexible Roles

3 Skill Development

4 Social Connections

5 Feedback Loop

6 Wellness Focus

7 Here’s what else to consider

Volunteer Management

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Here's how you can use creativity to combat volunteer burnout and retain volunteers.

1

2

3

4

5

6

7

1 Recognize Efforts

2 Flexible Roles

3 Skill Development

4 Social Connections

5 Feedback Loop

6 Wellness Focus

7 Here’s what else to consider

Volunteer Management

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