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Last updated on 2024年7月24日

Here's how you can support volunteers who need extra training or assistance to fulfill their roles.

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Volunteer work is a cornerstone of community service, and those who step up to help often do so with a passion for the cause. However, not all volunteers come equipped with the skills or experience needed to perform their roles effectively. If you're managing volunteers, it's crucial to ensure they feel supported, especially if they require extra training or assistance. By investing in their development, you not only enhance their experience but also improve the quality of service your organization provides.

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Abayomi Sarumi

Sustainable Development and Public Health Policy Advocacy | Digital Media| Campaigns and Communications Strategy|…

1 Identify Needs

Identifying the specific needs of your volunteers is the first step in providing the right support. Engage with them through one-on-one meetings or surveys to understand their challenges and what kind of assistance they require. Some may need help with basic tasks, while others might struggle with more complex responsibilities. By pinpointing these areas, you can tailor training programs or pair volunteers with mentors who can offer personalized guidance, ensuring that everyone has the resources they need to succeed.

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Abayomi Sarumi

Sustainable Development and Public Health Policy Advocacy | Digital Media| Campaigns and Communications Strategy| Community and Programme Development/Management| Leadership Development
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I believe that the identification of needs is essential in building an effective volunteer network. Through this identification, a volunteer manager can easily match skills with the strategic activities that will require the input of the volunteers. This makes it easier to get on the right track for the development of volunteers and achieving the set goals of the organisation/community.

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Mark Lisetto-Smith

Communications, events, and marketing professional
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It's good to remember when training your volunteers that not everyone learns or retains information the same way. Some volunteers are fine with auditory instructions or a quick demonstration, while others may require detailed instructions printed out and at the ready, especially with tasks with multiple steps.? A best practice is to always ensure that people can access information in multiple ways, such as a website or a communications channel. As well, having volunteer manuals and binders created specifically for those who may need physical copies of instructions, maps, or plans for their learning style and to aid those who simply want to review information and commit it to memory. You can never be too prepared.

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2 Tailor Training

Once you've identified the areas where volunteers need support, create tailored training sessions to address these gaps. This might involve hands-on workshops , online courses , or instructional materials that focus on particular skills or knowledge areas. Make sure the training is accessible and matches the learning styles of your volunteers—some may prefer visual aids while others learn best through practical application. By customizing training, volunteers are more likely to engage with the material and apply what they've learned effectively.

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3 Foster Mentoring

Mentorship can be incredibly beneficial for volunteers who need extra support. Pairing a less experienced volunteer with a seasoned one allows for knowledge transfer and provides a supportive relationship that can boost confidence. Ensure mentors are trained to be patient and encouraging, fostering a positive learning environment. This one-on-one support can make a significant difference in helping volunteers overcome challenges and grow within their roles.

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Abayomi Sarumi

Sustainable Development and Public Health Policy Advocacy | Digital Media| Campaigns and Communications Strategy| Community and Programme Development/Management| Leadership Development
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Beyond training of volunteers, it is important to institute a sustainable and effective mentoring programme. Dedicating resources to mentoring of volunteers help to build their confidence, inspires them to take action, and reinforces their trust in the path. To achieve this, one-on-one engagement and robust engagement plans can be systematically used to share experiences that will help volunteers understand the challenges in a particular field. Mentoring also helps to improve experiential learning when incorporated into broader approach.

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4 Encourage Feedback

Creating an open environment for feedback is essential in supporting your volunteers. Encourage them to share their experiences and voice any concerns they may have about their roles or the training provided. This two-way communication not only helps you refine your support strategies but also makes volunteers feel valued and heard. Regular check-ins can help you gauge their progress and provide additional assistance where necessary.

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Abayomi Sarumi

Sustainable Development and Public Health Policy Advocacy | Digital Media| Campaigns and Communications Strategy| Community and Programme Development/Management| Leadership Development
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With the illusion that we are building volunteers, managers of volunteers network can easily get carried away by thier status. It is effective when there is a feedback mechanism that allows volunteers to engage and share with their managers and coordinators. An effective feedback system allows for optimisation of governance system, improvement of training, and building of robust relationship. These will contribute to the development of the volunteers and aid the achievement of set goals.

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5 Recognize Efforts

Recognition goes a long way in motivating volunteers, especially those who may be struggling. Celebrate their progress and achievements, no matter how small. This could be through public acknowledgment, certificates of completion for training , or simple thank-you notes. Recognizing the efforts of your volunteers not only boosts their morale but also reinforces their commitment to the organization and its mission.

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6 Offer Resources

Lastly, make sure your volunteers have access to the resources they need to perform their roles effectively. This could include manuals, access to online portals , or specialized equipment . Having the right tools at their disposal can empower volunteers to learn independently and perform their tasks with greater confidence. Regularly update and maintain these resources to ensure they remain relevant and useful.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Stuart G.

Well that went well, didn't it?
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And when yet again they don't carry out the training? Remove them with out giving yet another chance to do it . Don't be afraid to tell them to FIOFO or suggest that try anther non profit to work for

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Here's how you can support volunteers who need extra training or assistance to fulfill their roles.

1

2

3

4

5

6

7

1 Identify Needs

2 Tailor Training

3 Foster Mentoring

4 Encourage Feedback

5 Recognize Efforts

6 Offer Resources

7 Here’s what else to consider

Volunteer Management

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Here's how you can support volunteers who need extra training or assistance to fulfill their roles.

1

2

3

4

5

6

7

1 Identify Needs

2 Tailor Training

3 Foster Mentoring

4 Encourage Feedback

5 Recognize Efforts

6 Offer Resources

7 Here’s what else to consider

Volunteer Management

给文章评分

感谢您的反馈

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