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Here's how you can skillfully manage questions and feedback to demonstrate your expertise and credibility.

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When it comes to presenting, your ability to handle questions and feedback is just as important as the information you convey. This is your opportunity to shine, to demonstrate your depth of knowledge, and to build credibility with your audience. Whether you're delivering a business presentation, leading a workshop, or speaking at a conference, managing queries effectively can leave a lasting impression of expertise. Remember, the way you respond to your audience can reinforce your message and enhance your professional reputation.

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Santosh Kiran

SAAS Enthusiast.

1 Engage Actively

Engaging actively with your audience during question time shows that you value their input and are confident in your subject matter. Make eye contact, listen carefully, and treat each question as valid. By doing so, you create a respectful and open dialogue. Acknowledge the questioner with a nod or a simple "Thank you for that question," which helps to build rapport. If a question is complex, paraphrase it for clarity. This not only ensures that you've understood correctly but also gives you a moment to formulate your response.

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Santosh Kiran

SAAS Enthusiast.
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Make your subject matter interesting enough to engage the audience. Don't just recite or read start asking prompt questions to the audience and check reactions. Use one small funny example if possible to break ice and continue the momentum thereon. It becomes easier now to engage and manage Q&A.

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Facilitator Garima Goyal

POSH Consultant | Creating Safe Workplace | Behavioral Facilitator | 14K minds Trained | Corporate Trainer | Speaker | Communication & Culture Specialist | External Member for 20+ MNC's
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When receiving questions or feedback, listen attentively to fully understand the other person's perspective. Pay attention to both the content and the underlying message they're conveying.

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2 Stay Composed

Maintaining composure when faced with challenging questions is key. Take a breath and allow yourself a moment to think before you answer. It's okay to admit if you don't have all the information at hand; offer to follow up after the presentation if necessary. This honesty can actually enhance your credibility. Keep your tone even and avoid getting defensive. If you encounter a confrontational audience member, remain professional and steer the conversation back to the topic at hand.

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Pinky Bahroos

A Communication Skills Catalyst, Professional Speaker & Founder at Ace the Stage who empowers school & college students, working professionals & leaders through communication skills mastery & public speaking training.
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Trust yourself and that will help you stay calm and in the present focussed. You would be able to listen and understand the question and reply accordingly. But what to do if you do not know the answer? Acknowledge it, you are human and it is not possible to know it all. It is important to give a valid and relevant information. Let them know you can together find the answer, involve audience, or you can offer to get back. Do not forget to revert though. Another tip - Acknowledge anyone who asks you a question by addressing them by their name or title whichever suitable. What if you have not heard or understood the question? Politely ask to repeat the same. Remember - over here honesty works best. And yes, do not forget to be yourself.

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3 Know Your Stuff

To demonstrate expertise, you must have a strong grasp of your material. Anticipate potential questions and rehearse clear, concise answers. Understanding the broader context of your topic can help you handle queries that may be slightly off-script. Use examples or anecdotes to illustrate your points when possible as this can make your responses more relatable and memorable. Your goal is to provide value in your answers, showcasing your knowledge without overwhelming your audience with jargon or unnecessary detail.

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Facilitator Garima Goyal

POSH Consultant | Creating Safe Workplace | Behavioral Facilitator | 14K minds Trained | Corporate Trainer | Speaker | Communication & Culture Specialist | External Member for 20+ MNC's
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Illustrate your points with relevant examples or case studies that demonstrate your expertise and credibility in the subject matter. Real-world examples help reinforce your points and make them more relatable to the other person.

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4 Clarify Doubts

It's essential to ensure that your audience leaves with a clear understanding of your presentation. Encourage them to ask questions if anything was unclear. If you sense confusion, proactively clarify key points. Sometimes reiterating information in a different way can help solidify understanding. Be patient and considerate; remember that not everyone will have the same level of familiarity with the subject as you do.

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5 Feedback Loop

Feedback is a gift that can help you grow and improve your presentations. Welcome it, whether positive or constructive, and show appreciation for it. When receiving feedback, listen actively and resist the urge to justify or explain unless asked for further clarification. Take notes if possible, and after the presentation, review the feedback to identify areas for improvement. This shows that you are committed to excellence and value others' perspectives.

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6 Adapt Quickly

Finally, be prepared to adapt on the fly. Sometimes despite all the preparation, you'll receive a question that throws you off balance or feedback that suggests shifting focus. Use these moments to demonstrate flexibility and quick thinking. If necessary, pivot your approach or delve into a different aspect of your topic. Your ability to adjust in real-time can impress your audience and further establish your expertise.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Facilitator Garima Goyal

POSH Consultant | Creating Safe Workplace | Behavioral Facilitator | 14K minds Trained | Corporate Trainer | Speaker | Communication & Culture Specialist | External Member for 20+ MNC's
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If you don't have all the answers or if there are limitations to your expertise on a particular topic, be transparent about it. Admitting what you don't know demonstrates humility and honesty, which can enhance your credibility.

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Here's how you can skillfully manage questions and feedback to demonstrate your expertise and credibility.

1

2

3

4

5

6

7

1 Engage Actively

2 Stay Composed

3 Know Your Stuff

4 Clarify Doubts

5 Feedback Loop

6 Adapt Quickly

7 Here’s what else to consider

Presentation Skills

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Here's how you can skillfully manage questions and feedback to demonstrate your expertise and credibility.

1

2

3

4

5

6

7

1 Engage Actively

2 Stay Composed

3 Know Your Stuff

4 Clarify Doubts

5 Feedback Loop

6 Adapt Quickly

7 Here’s what else to consider

Presentation Skills

给文章评分

感谢您的反馈

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