登录查看更多内容

Last updated on 2024年6月9日

Here's how you can simplify technical jargon for non-technical stakeholders.

由人工智能和领英社区提供技术支持

Understanding the challenge of conveying complex information, you might find yourself in a position where you need to explain technical terms to those who aren't as familiar with the subject. This is a crucial skill, especially when collaborating across departments or with clients who rely on your expertise but don't speak the language of your field. The key is to bridge the gap between technical complexity and everyday understanding, ensuring that all stakeholders are on the same page and can make informed decisions based on the information you provide.

此文章中的业界达人

由社区从 2 条内容中精选。了解更多

Abhirupa Mitra

Engineering at Microsoft | Building Microsoft Copilot | Web & AI Connoisseur
Piers Hollott

Health Information Architect at Launch by NTT DATA

1 Know Your Audience

Before diving into explanations, it's critical to assess the technical baseline of your audience. This doesn't mean you should underestimate their intelligence, but rather tailor your communication to their level of expertise. You wouldn't explain the intricacies of a router to someone who's interested in simply knowing how to get internet access. Instead, focus on the outcomes and benefits that the technology provides, using analogies and comparisons to familiar concepts that can make the technical jargon more relatable and easier to grasp.

添加您的观点

Abhirupa Mitra

Engineering at Microsoft | Building Microsoft Copilot | Web & AI Connoisseur
举报内容
One thing I've particularly found helpful is to leverage ChatGPT to expand a jargon in a way that a certain audience group would understand. I would then append these explanations in a tabular format, to the end of the doc/ PPT that has the jargon. Example prompt would be, " Explain Software Code debugging in a way that is understandable by a group of musicians. Make it short, concise, and professional"

已翻译

赞

2 Use Analogies

Analogies are a powerful tool in simplifying technical jargon. They work by linking complex ideas to common experiences or known objects. For example, if you're trying to explain cloud computing to a non-technical stakeholder, you could compare it to a library where you can borrow books (services) whenever you need them without having to own them. This helps create a mental image that encapsulates the essence of the concept without getting bogged down in the technical details.

添加您的观点

3 Simplify Terms

When dealing with technical terms, it's beneficial to break them down into simpler language. For instance, instead of saying "bandwidth," you could describe it as "the amount of data that can be sent over a connection in a given time." This not only makes the term more understandable but also clarifies its significance in a practical context. Always aim to replace jargon with plain language whenever possible, ensuring that your explanation remains clear and concise.

添加您的观点

4 Visual Aids

Visual aids can greatly enhance comprehension of technical concepts. A diagram, chart, or even a simple drawing can convey what words sometimes cannot. If you're explaining how a network operates, a diagram showing the flow of data can provide a clear and immediate understanding of a system's structure and function. Visuals serve as a universal language that can often bridge the gap between technical expertise and layman's understanding.

添加您的观点

5 Repeat Key Points

Reiteration is a crucial aspect of ensuring understanding. By repeating key points in different ways, you reinforce the concept and increase the likelihood that your audience will retain the information. If you're explaining how encryption works, for example, you might first describe it in technical terms, then rephrase it by saying it's like sending a secret letter that only the intended recipient can read. This repetition of the core idea in various forms helps solidify the understanding.

添加您的观点

Piers Hollott

Health Information Architect at Launch by NTT DATA
举报内容
In any technological undertaking, our objective is to discover business and functional requirements, and then deliver solutions that meet those needs. In my own experience, technological jargon has very little to do with this process, except perhaps in two key ways: often, vendors will create jargon or buzzwords in an attempt to differentiate their own products; and purchasing organizations will often have collected jargon of their own, and in this case, we should try to learn their language, and also help them express their needs without resorting to industry-specific jargon. Buzzwords and jargon may be a challenge for effective communication in both directions. Also, add a glossary and expressive context diagram to business documents.

已翻译

赞

6 Encourage Questions

Finally, encouraging questions is essential for gauging understanding and clarifying any lingering confusion. Invite your audience to ask about anything they're unsure of, and be ready to answer in even simpler terms if necessary. This two-way communication not only ensures that your message is getting across but also builds a rapport with your audience, making them more comfortable with the subject matter and more likely to engage in future discussions.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Communication Systems

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

Here's how you can simplify technical jargon for non-technical stakeholders.

1

2

3

4

5

6

7

1 Know Your Audience

2 Use Analogies

3 Simplify Terms

4 Visual Aids

5 Repeat Key Points

6 Encourage Questions

7 Here’s what else to consider

Communication Systems

给文章评分

感谢您的反馈

更多Communication Systems相关文章

更多相关阅读内容