Here's how you can resolve conflicts effectively in your late career.

Cette question me semble étrange mais, tachons d'y répondre. L'avantage d'une fin de carrière est que j'ai acquis de la maturité et je connais bien et mes collègues et la société au sein de laquelle je travaille. Je vais donc mettre à profit cette expérience pour tacher d'apaiser d'éventuels conflits (oui il y a des incidents que l'on prend encore trop à tort pour des conflits !) Par contre, si je suis directement concerné, attention de de pas trop ramener ma science. En effet, trop d'habitude peuvent tuer la créativité comme la prise de distance. Seule une bonne écoute des autres, y compris des plus jeunes, me donnera alors des éléments pour apaiser tout conflit.

Compassionate Communication (formally known as Nonviolent Communication, or NVC) teaches us that feelings are caused by universal human needs, not by external situations, people, or events. We all share the same needs, just not necessarily at the same time or to the same degree. This is why 10 people can experience the exact same situation but react very differently to it emotionally -- it's because their needs are different in that moment. When our needs are being met, we tend to experience feelings labeled as positive: joy, contentment, relief. When our needs are not being met, we tend to experience feelings labeled as negative: irritation, anger, loneliness. Understanding needs can help us connect on a much deeper, richer level.

Antes que todo, quisiera comentar que los conflictos, de alguna manera siempre podrían estar presentes en el ciclo de vida de las relaciones humanas, porque somos seres únicos y distintos. Aquí la frase: "en las similitudes nos encontramos y en las diferencias crecemos" es decir, que en el conflicto hay una invitación a aprender del otro y de uno mismo, un conflicto bien abordado nos lleva al crecimiento personal y relacional. Se puede partir por aprender a diferenciar las emociones del otro y las propias, desarrollar una escucha activa y empática de comprender la molestia ajena. Al salir de un común sentido automático, egocéntrico, nos hacemos más conscientes y sabios, buscamos quizás dialogar, acogida y ver opciones de solución. .

In the later stages of your career, resolving conflicts effectively becomes even more crucial as you navigate complex professional relationships and dynamics. Firstly, maintaining open communication is key—listen attentively to all parties involved, acknowledge their perspectives, and strive for mutual understanding. Secondly, prioritize finding common ground and seeking win-win solutions that address everyone's concerns.

Are you actively listening to your work colleague? Or are you waiting for trigger words to be said. Have open communications with work colleagues and be open to mistakes from others.

Alan Ivey is a researcher who studies listening and influencing skills. He developed a system of training called Microcounseling, which teaches how to use listening skills to influence and motivate behavior change. A large part of this method revolves around Attending Behaviors, or how to show the other person that you are listening. These are comprised of: Culturally appropriate eye contact Verbal Tracking Body Language Vocal Qualities The other component of Microcounseling are called the Basic Listening Sequence are comprised of Open-Ended Questions, Reflection of Feeling, Encourages, Paraphrasing, and Summarization. Each of these skills has a very specific impact on the conversation, and are appropriate at different moments.

Leverage your experience to remain calm and composed, fostering a constructive atmosphere conducive to resolution. Additionally, don't hesitate to seek mediation or involve a neutral third party if necessary. Lastly, reflect on past conflicts as learning opportunities, continually refining your conflict resolution skills for smoother interactions in the future

An example, a scenario where a project is facing significant challenges due to differing opinions on the approach. Reflecting on a similar situation you encountered earlier in your career, you can share how you addressed it and the lessons learned. This not only offers practical guidance but also builds trust and respect among team members. However, it's essential to remain open to new ideas and perspectives. While your experience is invaluable, integrating fresh ideas with proven strategies can lead to even more innovative solutions. By striking a balance between past wisdom and new approaches, you can bridge generational gaps in the workplace and foster a culture of collaboration and creativity.

Leveraging experience is an important aspect of resolving conflict. If our experience teaches us that everything has multiple perspectives it would make us open minded and less hasty to take sides. If we can recall a few embarrassing anecdotes from our long experience where our early views turned out to be embarrassingly misplaced, we would delay making up our mind, look at the other person's perspective and hence find the middle path which would resolve conflicts.

Every person is different, with unique perspectives and experiences to draw upon. When soliciting feedback or trying to address a concern, it's important to phrase questions in such a way as to invite dissent. Usually, people who disagree often don't express themselves outright, for fear that their opinion will not be respected. However, it is often the dissenting voice that generates the most effective and transformative ideas to help the status quo evolve forward. If we are too stuck in our own perspective of what works (and for whom), then these valuable contributions can be missed.

Aunque lo emocional es muy importante y lo primero, la sugerencia es ver lo objetivo de la situación, identificar el problema que aqueja más allá de lo emocional, revisar lo concreto y resolverlo. Pasos posibles: revisión de problema, plantear solución, posibilidad de pedir mediación de un tercero o experto en el área y por supuesto, fundamental, proceder a acciones concretas para resolver.

Tener en cuenta que el seguimiento es el gran cierre, que retroalimenta, aquí se considera lo emocional y objetivo, pudiendo haber nueva información que nos lleva a otro punto. Ejemplo real: un profesional bajó su rendimiento de trabajo y se descubrió que se debía a la mala relación con su nueva jefatura. Este profesional fue asesorado en gestión emocional y manejo de estrés en situación de presión, por otra parte, se generaron 2 reuniones de mediación con los protagonistas y se llegaron a ciertos acuerdos escritos, los que luego se revisaron. Ambas partes reportan una mejora importante comunicacional, y en su trabajo de equipo.

Sometimes when left too late it is time to sever the relationship and start anew. This means either redrawing boundaries and ok the worse case finding new opportunities to thrive. Do not tolerate unacceptable toxic behaviour or incompetence. But also understand that those who have yet to master empathy are still finding their own two feet and have their own internal insecurities and demons that haunt them which manifest in relationships.