Here's how you can recognize and manage burnout in a customer service role.
Customer service roles are often challenging and demanding, with a high risk of burnout. Burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed and unable to meet constant demands. As the stress continues, you begin to lose the interest or motivation that led you to take on a certain role in the first place. Recognizing the signs of burnout in a customer service role is crucial for your well-being and for maintaining the quality of service you provide.
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