Here's how you can navigate receiving feedback that you disagree with.

2 Stay Calm

It's natural to feel defensive when faced with criticism, but staying calm is key. Take deep breaths and remind yourself that feedback is not a personal attack but an opportunity for professional development. Keeping emotions in check allows you to think clearly and respond appropriately. If you need a moment to compose yourself, it's okay to ask for a short break. A calm demeanor will enable you to approach the situation rationally and maintain a professional relationship with the feedback giver.

3 Clarify Points

If certain aspects of the feedback are unclear or seem unfounded, seek clarification. Ask specific questions that help you understand the context and specifics of the feedback. This not only helps you grasp the full picture but also shows the feedback giver that you are genuinely interested in improving. Clarification can often reveal misunderstandings or provide additional insights that can help you see the feedback in a new light.

4 Reflect Honestly

Taking time to reflect on the feedback objectively is a vital step. Consider the possibility that there may be some truth to what has been said, even if it's hard to accept. Reflect on your performance and work habits to determine if there's room for improvement. Sometimes, stepping back and looking at the situation from an outsider's perspective can help you understand why the feedback was given and how it can be beneficial.

5 Seek Support

Discussing the feedback with a trusted colleague or mentor can provide a fresh perspective. They might offer insights on how to interpret the feedback or suggest ways to improve. It's important to choose someone who will be honest with you and who understands your work environment. This support system can be invaluable in helping you navigate your emotions and strategize your next steps.

6 Plan Action

After processing the feedback, develop a plan of action. Whether you fully agree with the feedback or not, consider how you can use it to enhance your skills or work processes. Set specific, achievable goals for yourself and determine what changes you need to make. Taking proactive steps shows that you are committed to continuous improvement and willing to adapt, which are essential qualities in an administrative assistant.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?