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Here's how you can navigate giving feedback to a team member resistant to criticism.

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Navigating the choppy waters of team dynamics can be challenging, especially when it comes to providing feedback to someone who doesn't take criticism well. As a leader or colleague, your approach to this sensitive task can make all the difference. It's important to tread carefully, ensuring that your feedback is constructive and delivered in a way that encourages growth rather than defensiveness. Remember, the goal is to foster a positive change and maintain a healthy working relationship.

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Yulduz Yusupova

Head of Social Media Marketing and Content | Digital Marketing | Influencer Marketing | Social Media Strategy | Content…
Hamza Jarmoune ??

? On booste la croissance des e-commer?ants & DTC avec la Performance Créative & TikTok Ads, guidées par la psychologie…

1 Understand Barriers

Before diving into feedback, take a moment to understand the barriers that might be causing resistance. Often, a person's defensiveness stems from past experiences, fear of failure, or a lack of trust in the feedback process. By empathizing with their perspective, you can tailor your approach to be more effective. Ensure you're communicating in a private setting, use clear and specific examples to illustrate your points, and express your confidence in their ability to improve. This sets the stage for a more receptive dialogue.

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Yulduz Yusupova

Head of Social Media Marketing and Content | Digital Marketing | Influencer Marketing | Social Media Strategy | Content Creation
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Understanding barriers is essential before giving feedback. ?? Recognize that defensiveness may arise from past experiences, fear of failure, or mistrust. Empathize with their perspective and tailor your approach. Communicate privately, use clear examples, and express confidence in their ability to improve. This fosters a more receptive and constructive dialogue. ???

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Hamza Jarmoune ??

? On booste la croissance des e-commer?ants & DTC avec la Performance Créative & TikTok Ads, guidées par la psychologie des consommateurs. | ??+90 marques accompagnées.
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Pour comprendre les obstacles à la réception du feedback : ? Expériences passées : Antécédents négatifs avec le feedback. ? Peur de l’échec : Crainte de ne pas réussir. ? Manque de confiance : Doute sur ses compétences. Signes de résistance : ? Langage corporel : Posture fermée, manque de contact visuel. ? Réactions verbales : Défensive, excuses. Contexte personnel : ? Stress : Problèmes personnels ou charge de travail élevée. ? Motivations : Objectifs personnels influen?ant la réceptivité. Clarifier le processus : ? Transparence : Expliquer le but et les attentes du feedback. Encourager l’ouverture : ? Culture de feedback : Valoriser le feedback comme opportunité de développement.

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Raghav T.

IIMK Top 10%ile | ITC | Ex-WTW | 1M+ Impressions | AltUni | Citi | Sattva Consulting
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Navigating feedback with a team member resistant to criticism can be challenging, but it's essential for growth. Here's how: - Start with positives: Highlight their strengths before addressing areas for improvement. - Be specific: Provide clear, concrete examples of the behavior or work needing improvement. - Stay objective: Focus on the work, not the person, to prevent defensiveness. - Listen actively: Encourage their perspective and show empathy. - Offer support: Suggest actionable steps and provide resources to help them improve. - Follow up: Regularly check in to discuss progress and offer further guidance.

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2 Choose Timing

Timing is everything when it comes to feedback. Look for a moment when your team member is most likely to be receptive, which is usually not in the midst of a stressful project or immediately after a setback. By choosing a calm and neutral time, you reduce the likelihood of an emotional response. Also, consider if they are in the right headspace to listen and reflect on what you have to say, as feedback given in the wrong moment can be counterproductive.

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Hamza Jarmoune ??

? On booste la croissance des e-commer?ants & DTC avec la Performance Créative & TikTok Ads, guidées par la psychologie des consommateurs. | ??+90 marques accompagnées.
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Pour choisir le bon timing pour donner du feedback, optez pour un moment où la personne est détendue et pas surchargée. Donnez le feedback après un projet, une réunion ou une tache importante pour que le contexte soit clair. évitez les périodes de stress ou de distraction afin d'assurer une meilleure réception. Choisissez un environnement privé et confortable pour la discussion. Enfin, assurez-vous que le feedback peut être intégré et appliqué efficacement en fonction des cycles de travail.

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Yulduz Yusupova

Head of Social Media Marketing and Content | Digital Marketing | Influencer Marketing | Social Media Strategy | Content Creation
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Choosing the right timing for feedback is crucial. ? Opt for a calm and neutral moment, avoiding times of stress or right after setbacks. This reduces emotional responses and increases receptiveness. Ensure they are in the right headspace to listen and reflect, as poorly timed feedback can be counterproductive. ?????

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3 Foster Trust

Building trust is crucial when dealing with someone resistant to feedback. Start by establishing a rapport and demonstrating that your intentions are to help them succeed rather than to criticize for the sake of it. Share your own experiences with receiving feedback and how it helped you grow. When trust is present, feedback becomes less of an attack and more of an opportunity for development.

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Yulduz Yusupova

Head of Social Media Marketing and Content | Digital Marketing | Influencer Marketing | Social Media Strategy | Content Creation
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Fostering trust is essential for effective feedback. ?? Establish rapport and show that your intention is to help them succeed, not just criticize. Share your own experiences with feedback and how it contributed to your growth. When trust is built, feedback is seen as an opportunity for development rather than an attack. ????

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Hamza Jarmoune ??

? On booste la croissance des e-commer?ants & DTC avec la Performance Créative & TikTok Ads, guidées par la psychologie des consommateurs. | ??+90 marques accompagnées.
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Pour favoriser la confiance lors de la remise de feedback, établissez une relation positive en étant respectueux et transparent sur vos intentions. Utilisez un langage constructif et évitez les jugements personnels. écoutez activement les perspectives de la personne et reconnaissez ses efforts et réussites. Assurez-vous également de maintenir la cohérence dans vos attentes et évaluations pour créer un environnement prévisible et équitable.

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4 Be Specific

Vagueness can lead to confusion and resistance. Therefore, when giving feedback, be as specific as possible about what behavior or outcome needs change. Avoid generalizations and focus on observable facts and events. By being precise, you reduce ambiguity and make it easier for the team member to understand what actions they can take to improve.

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Hamza Jarmoune ??

? On booste la croissance des e-commer?ants & DTC avec la Performance Créative & TikTok Ads, guidées par la psychologie des consommateurs. | ??+90 marques accompagnées.
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Pour être précis lors de la remise de feedback, concentrez-vous sur des exemples concrets et spécifiques liés au comportement ou aux actions observées. évitez les généralisations ou les commentaires vagues en détaillant exactement ce qui a bien ou mal été fait. Formulez vos points de manière claire et structurée pour que la personne comprenne exactement ce qu'elle peut améliorer ou continuer à faire.

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5 Encourage Dialogue

Feedback should be a two-way street, so encourage a dialogue rather than delivering a monologue. Ask open-ended questions to understand their perspective and involve them in creating a solution. This not only makes them feel valued but also gives them ownership of their improvement process. A collaborative approach can transform resistance into cooperation.

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Hamza Jarmoune ??

? On booste la croissance des e-commer?ants & DTC avec la Performance Créative & TikTok Ads, guidées par la psychologie des consommateurs. | ??+90 marques accompagnées.
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Pour encourager le dialogue lors de la remise de feedback, créez un espace ouvert et sécurisant où la personne se sent à l’aise pour exprimer ses pensées et ses préoccupations. Posez des questions ouvertes pour inviter la discussion et obtenir des clarifications sur les points abordés. Soyez réceptif aux réactions et aux commentaires, en montrant que vous valorisez leur point de vue. Assurez-vous également de clarifier tout malentendu et de discuter ensemble des solutions ou des actions à mettre en place.

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6 Offer Support

Finally, offer your support in their efforts to improve. Let them know that you're available to provide resources, guidance, or additional feedback as they work on the areas identified. Offering support reinforces the idea that feedback is part of their professional growth and that they're not alone in the journey to becoming better at what they do.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can navigate giving feedback to a team member resistant to criticism.

1

2

3

4

5

6

7

1 Understand Barriers

2 Choose Timing

3 Foster Trust

4 Be Specific

5 Encourage Dialogue

6 Offer Support

7 Here’s what else to consider

Creative Strategy

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Here's how you can navigate giving feedback to a team member resistant to criticism.

1

2

3

4

5

6

7

1 Understand Barriers

2 Choose Timing

3 Foster Trust

4 Be Specific

5 Encourage Dialogue

6 Offer Support

7 Here’s what else to consider

Creative Strategy

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