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Last updated on 2024年7月2日

Here's how you can navigate difficult-to-hear feedback.

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Receiving feedback, especially when it's not what you hoped to hear, can be a challenging experience. However, it's a critical part of personal and professional growth. When faced with difficult-to-hear feedback, it's essential to navigate the situation with poise and an open mind. This ability not only helps you improve but also demonstrates maturity and a commitment to excellence. The following sections will guide you through the process of handling tough feedback effectively, ensuring you can use it to make informed decisions and enhance your skills.

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Blessed Anyanwu

Internal Control || Internal Audit || Compliance || E-fraud Investigation || Forensic Investigation || Risk Management…
Henrique Garcia, CNPI-T, PAAP?, CNEP-I

Sócio Eu me banco Educa??o e EMB University, Miami
Ranvir Singhsachakul

Director of Marketing & BD @ MessageSpring ?????? | Guiding Leaders and Companies to Build and Leverage Their Personal…

1 Listen Fully

Listening is the cornerstone of understanding feedback. When receiving criticism, resist the urge to interrupt or defend yourself immediately. Instead, focus on listening to the entire message. This shows respect for the person providing the feedback and ensures you fully comprehend their perspective. By actively listening, you might discover valuable insights hidden beneath the surface-level criticism, which can be instrumental in your growth.

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Blessed Anyanwu

Internal Control || Internal Audit || Compliance || E-fraud Investigation || Forensic Investigation || Risk Management || Process Optimisation
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To navigate difficult feedback effectively: stay calm, listen actively, seek clarification, reflect on the feedback, find constructive aspects, create an action plan, seek support from colleagues or mentors, and follow through on improvement goals.

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Henrique Garcia, CNPI-T, PAAP?, CNEP-I

Sócio Eu me banco Educa??o e EMB University, Miami
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é natural se sentir magoado, zangado ou defensivos quando recebe críticas, mas é importante tentar manter a calma. Respire fundo e lembre-se que a pessoa que está fazendo o comentário pode estar apenas tentando ser útil.

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2 Stay Calm

Maintaining composure when faced with criticism is crucial. It's natural to feel defensive or upset, but it's important to manage these emotions. Take deep breaths and remind yourself that feedback is not a personal attack but an opportunity for improvement. Staying calm allows you to think clearly and respond thoughtfully rather than reactively, which can lead to more productive outcomes.

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Ranvir Singhsachakul

Director of Marketing & BD @ MessageSpring ?????? | Guiding Leaders and Companies to Build and Leverage Their Personal Brands ??| Podcast Host ??
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Poise. Professionalism. Purpose. The 3Ps on how to navigate feedback are essential if you want to walk away with a job, but also walk away with real feedback to improve on. Poise - appear calm, sit straight, listen and nod. Don't interrupt. Perception is everything. Professionalism - when it's time to talk, maintain professionalism and take accountability for your actions. Purpose - understand why you're getting the feedback and why your boss wants you to do better.

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3 Clarify Doubts

If any part of the feedback is unclear or seems unfair, don't hesitate to ask for clarification. It's important to understand the specifics of the criticism to address it effectively. Politely ask for examples or further explanation, which will not only help you grasp the context better but also show that you are genuinely interested in improving. This dialogue can also help dispel any misunderstandings and provide a clearer path forward.

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4 Reflect Honestly

After receiving feedback, take some time to reflect on it honestly. Consider whether there is truth to the points raised and how they align with your self-perception. Honest reflection can sometimes be uncomfortable, but it's a necessary step in turning feedback into actionable change. Assess your strengths and weaknesses, and identify areas where you can apply the feedback to improve your performance or behavior.

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5 Plan Action

Once you've reflected on the feedback, it's time to create an action plan. Determine the steps you need to take to address the issues raised. This might involve setting specific goals, seeking additional training, or adjusting your approach to certain tasks. Having a concrete plan not only helps you make tangible improvements but also demonstrates your commitment to taking feedback seriously and using it constructively.

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6 Seek Support

Remember that you don't have to navigate feedback alone. Reach out to mentors, colleagues, or friends who can offer guidance and support. They can provide a different perspective on the feedback, help you devise strategies for improvement, or simply offer encouragement. Having a support system in place can make the process of handling difficult feedback less daunting and more productive.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can navigate difficult-to-hear feedback.

1

2

3

4

5

6

7

1 Listen Fully

2 Stay Calm

3 Clarify Doubts

4 Reflect Honestly

5 Plan Action

6 Seek Support

7 Here’s what else to consider

Decision-Making

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Here's how you can navigate difficult-to-hear feedback.

1

2

3

4

5

6

7

1 Listen Fully

2 Stay Calm

3 Clarify Doubts

4 Reflect Honestly

5 Plan Action

6 Seek Support

7 Here’s what else to consider

Decision-Making

给文章评分

感谢您的反馈

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