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Last updated on 2024年7月3日

Here's how you can navigate conflicts from differing opinions in conference panel discussions.

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Navigating conflicts in conference panel discussions is a nuanced skill that can significantly enhance the quality of the conversation and the experience for both panelists and audience members. When you're part of a panel, it's almost inevitable that you'll encounter differing opinions. The key is not to avoid these differences but to manage them effectively, ensuring that the discussion remains informative, respectful, and engaging. By preparing in advance, actively listening, acknowledging different viewpoints, facilitating constructively, staying focused on the topic, and knowing when to move on, you can turn potential conflicts into opportunities for a deeper understanding of the subject at hand.

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Aurelia D'Almeida

Senior Manager, Customer Advocacy EMEA at Celonis | Storyteller | Create lasting & positive customer experiences |…

1 Prepare Well

Preparation is your first line of defense against conflicts in panel discussions. Before the conference, familiarize yourself with the topics to be discussed and the perspectives of your fellow panelists. This knowledge allows you to anticipate areas of contention and think about how to address them constructively. Moreover, preparing strong evidence to support your points can help ground the discussion in facts rather than emotions, which often defuses potential conflicts before they escalate.

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2 Listen Actively

Active listening is crucial when navigating conflicts during a panel discussion. Pay close attention to what other panelists are saying, and show that you value their input by nodding or paraphrasing their points before offering your perspective. This not only demonstrates respect but also ensures that you fully understand their argument, which is essential for providing a thoughtful and relevant response.

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3 Acknowledge Views

When conflicts arise, acknowledge the different viewpoints explicitly. By doing so, you create an environment where all opinions are considered valid and worth discussing. This approach encourages open dialogue and demonstrates a commitment to understanding and respecting diverse perspectives, which can help de-escalate tensions and keep the conversation productive.

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4 Facilitate Constructively

If you're moderating the panel or find yourself in a de facto leadership role, facilitate the discussion constructively. Guide the conversation by asking open-ended questions that encourage thoughtful responses and steer panelists away from personal attacks or digressions. Your role as a facilitator is to ensure that the discussion remains focused and that all voices are heard equally.

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5 Stay on Topic

During heated exchanges, it's easy for discussions to veer off-topic. To prevent this, gently steer the conversation back to the original question or theme of the panel. By doing so, you maintain the relevance of the discussion and ensure that the audience remains engaged with the subject matter that brought them to the conference in the first place.

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6 Move On Gracefully

Knowing when to move on from a contentious point is an art. If the discussion hits a stalemate or becomes circular, suggest tabling the topic for a later time or continuing it offstage. This allows the panel to progress and addresses the issue without letting it dominate the entire discussion. Moving on gracefully shows that you respect both the panelists' time and the audience's interest in a dynamic and varied conversation.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Aurelia D'Almeida

Senior Manager, Customer Advocacy EMEA at Celonis | Storyteller | Create lasting & positive customer experiences | Results-driven
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Something I found important while preparing panels and being a moderator, is to allocate specific time slots for each participant, for introductions, discussions and Q&A. Yes, look at the clock! With that, we keep a focus on the key topics and everyone can express his view within dedicated slots. Meeting beforehand is a good practice as well. Good luck!

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Here's how you can navigate conflicts from differing opinions in conference panel discussions.

1

2

3

4

5

6

7

1 Prepare Well

2 Listen Actively

3 Acknowledge Views

4 Facilitate Constructively

5 Stay on Topic

6 Move On Gracefully

7 Here’s what else to consider

Conferences

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Here's how you can navigate conflicts from differing opinions in conference panel discussions.

1

2

3

4

5

6

7

1 Prepare Well

2 Listen Actively

3 Acknowledge Views

4 Facilitate Constructively

5 Stay on Topic

6 Move On Gracefully

7 Here’s what else to consider

Conferences

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感谢您的反馈

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