Here's how you can navigate communication style differences when changing industries.

Navigating communication style differences when switching industries starts with understanding the new industry's norms. Pay close attention during meetings and interactions to grasp whether the industry prefers brief, direct communication or detailed, nuanced discussions. This approach aligns with the social learning theory, where observing and imitating others' behaviours helps in adapting to new environments. Adjusting your communication style to fit industry expectations, you can integrate more smoothly and effectively engage with your new colleagues and stakeholders.

When I changed industries, I kept in mind the differences between what is valued in communication in each field. I transitioned from IT to counseling. While there are commonalities, such as valuing the ability to remain calm under pressure, there are distinctions as well. In IT there is a lot of emphasis placed on written communication - email and IM - and is the preferred method of reaching out. In mental health we emphasize face to face or voice to voice communication. In many cases, we discourage emailing. This is partly because written communication is so prone to misinterpretation (i.e., no tone of voice). I mostly navigated the changes through lived experience, but also online research and consultation with colleagues and experts.

In a new industry, actively seeking and embracing feedback is crucial for adapting your communication style. According to constructivist learning theory, learning is enhanced through feedback and reflection. Requesting constructive criticism from colleagues helps you understand how well you’re aligning with industry norms and where adjustments are needed. This openness demonstrates a willingness to improve and accelerates your ability to communicate effectively within the new context. Integrating feedback, you can refine your approach and better meet industry expectations.

Practicing empathy is crucial when adapting to a new communication style. According to empathy theory, understanding others' perspectives helps tailor your interactions to be more effective. Putting yourself in your colleagues' shoes, you can better grasp their expectations and adjust your communication accordingly. This approach goes beyond mere words; it involves a genuine effort to connect with others, fostering mutual respect and alignment with the industry's culture. Empathy enhances your ability to communicate effectively and is universally valued across all sectors.