Here's how you can navigate boss criticism without getting defensive.

Listen Before You Act. Listen carefully to the feedback and ask clarifying questions if needed to ensure you understand the concerns and the suggested improvements.

Listen carefully and take some time to process the information before responding. Make sure you understand the criticism fully and do not be afraid to ask follow-up question in order to get further clarification - all while letting the other side fully communicate their message with no interruptions and while keeping the conversation respectful and to the point.

This is most critical. All of us tend to feel attacked to certain extent when confronted with criticism, especially if we have the feeling we are doing our job properly. Keeping therefore the balance is a must, as otherwise our response will not be either accurate or rational and it can even lead us to major problems if getting out of control.

Staying calm in any discussion is essential. It allows you to stay focused, consider your response, and fully listen to the points raised.

Remember that criticism and feedback is aimed at highlighting important things that will eventually lead to improvement. Maintaining a respectful and professional tone throughout the conversation is key to having a fruitful conversation and drawing conclusions that will eventually lead to improvement.

To be able to respond to and improve from criticism, you need to first understand what the criticism is. If you don’t fully understand - don’t be afraid to ask questions.

Respond professionally, rationally and with purpose. This will benefit you in the long run and show your desire to improve and grow with the company.

Take time to reflect on what went wrong, why it went wrong, and what you could do differently in the future to repeat a similar occurrence.

We need to have a cool, calm and collected mind to constructive criticism. Being sensitive and jumping to conclusions will reflect badly in you. It is important to approach it with an open and receptive mindset. Actively listen to the feedback, focusing on understanding the specific concerns and suggestions. Instead of reacting defensively, ask clarifying questions to gain a better understanding of your boss's perspective. Remain calm and composed, and avoid taking criticism personally. Take ownership of your mistakes and show a willingness to improve. Respond respectfully, expressing gratitude for the feedback, and propose solutions or action plans to address the identified areas for improvement.