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Last updated on 2024年8月1日

Here's how you can master the essential skills for tech-heavy administrative roles.

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In today's fast-paced business world, administrative roles have become increasingly tech-heavy, demanding a diverse skill set that blends traditional clerical expertise with modern technological savvy. Whether you're an experienced administrative professional or just starting, mastering these skills can significantly enhance your efficiency and value in the workplace. From managing databases to handling online communication tools, the tech-heavy administrative role requires a proactive approach to learning and adapting. Embrace the challenge, and you'll find yourself at the forefront of an evolving field that is critical to the success of any organization.

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Grazielly da Maia Santana

Analista de Recrutamento & Sele??o | Psicologia | Atra??o e Sele??o
Shaima Mezzi

Admin Officer/ IT Assistant at Bousfield Primary School
Omnia Adel

Passionate Customer Experience Specialist with a Bachelor’s in Mass Communication | Skilled in Strategic Communication…

1 Tech Basics

To excel in tech-heavy administrative roles, you must first solidify your understanding of basic computer operations and software. Familiarize yourself with operating systems, word processing, spreadsheets, and presentation software. These are the cornerstone of administrative tasks. You should be comfortable with creating documents, managing files, and performing data analysis. Additionally, knowing how to troubleshoot common technical issues will save you time and make you a go-to resource within your team.

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Grazielly da Maia Santana

Analista de Recrutamento & Sele??o | Psicologia | Atra??o e Sele??o
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Sim, é um diferencial e há possibilidade de sair na frente comparado com outros candidatos. Conhecimento nunca é demais, essencial para a vida.

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Shaima Mezzi

Admin Officer/ IT Assistant at Bousfield Primary School
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It is always useful to understand the systems and be able to use any applications used to their full potential. Many data holding systems have the facility to be able to run reports but you do need to have a good understanding of how to do this

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Aiyana Henderson

Clerical Consultant
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One time at work, my coworker wanted me to write an email. I followed the English grammar rules well. My best advice is work with your strengths and weaknesses well.

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Kileen Hourigan

Admin Asst
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This is true, but taking classes that are offered by your employer in a subject that you are unfamiliar with is a great way to gain knowledge. Most of what you learn is hands on, which makes taking a course beforehand a valuable basis for success on the job!

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Elisangela Palmeira

Assistente de Secretaria
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Na minha experiência de carreira profissional, essa compreens?o das opera??es básicas de computador e software é muito importante para poder desempenhar as tarefas conforme é demandado.

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2 Software Mastery

Beyond basic tech skills, you'll need to master specific software that's essential for modern administrative tasks. This includes customer relationship management (CRM) systems, project management tools, and specialized scheduling software. Take the time to learn the ins and outs of these platforms, as they will streamline your workflow and improve communication within your organization. Often, these software programs offer tutorials and training sessions that can be invaluable for gaining proficiency.

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Grazielly da Maia Santana

Analista de Recrutamento & Sele??o | Psicologia | Atra??o e Sele??o
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Além disso, conseguimos maximizar e centralizar diversas a??es em softwares como o PowerBi, conseguimos ver de maneira ampla e em gráficos o que podemos achar difícil.

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3 Digital Communication

Effective digital communication is a cornerstone of tech-heavy administrative roles. You need to be adept at using email, instant messaging, and video conferencing tools to facilitate clear and efficient exchanges. Understanding the nuances of digital etiquette, such as when to use certain communication methods and how to maintain professionalism online, is also crucial. As remote work becomes more common, your ability to communicate effectively in a digital environment can set you apart as an administrative professional.

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Grazielly da Maia Santana

Analista de Recrutamento & Sele??o | Psicologia | Atra??o e Sele??o
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Sim atualmente todas as videoconferências reuni?es e até mesmo trabalho est?o em ambientes de internet e comunica??o digital é necessário se especializar na área

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4 Data Management

Data management is a critical skill in any tech-heavy administrative role. You should know how to collect, organize, and maintain data using various database systems. Learn to input data accurately, run queries, generate reports, and ensure data security. Understanding the principles of data management will enable you to provide valuable insights and support decision-making processes within your organization. With data playing an ever-increasing role in business strategy, your ability to handle it confidently is paramount.

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Grazielly da Maia Santana

Analista de Recrutamento & Sele??o | Psicologia | Atra??o e Sele??o
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às vezes n?o queremos utilizar algum dado que recebemos porém futuramente pode ser que utilizamos um gerenciamento de banco de dados é essencial para a vida e a tecnologia.

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Kevin Ze?as Calderon

Business Intelligence | Continuous Improvement | Automatización de Procesos | Procesos y Mejora Continua | Logística | Procesos Comerciales | Gestión Administrativa | Gestión del Cambio Organizacional
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Para manejar correctamente este indicador es preciso aclarar que una vez reconozcamos como están estructurado los datos con los cuales vamos a trabajar permanentemente, empecemos ya no solo a gestionar, sino a automatizar esta información. Todo esto con el fin de reducir el tiempo en procesos repetitivos, dando pie al análisis de la información y posterior toma de decisiones. Un ejemplo claro de ello se da cuando customizamos la información que necesitamos en Power BI, actualizando la información que se obtiene de otras fuentes ETL y generando análisis para debatir y modificar tendencias.

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5 Online Tools

With the proliferation of online tools designed to enhance productivity, you must stay current with the latest advancements. Familiarize yourself with cloud services, online calendars, and task management systems. These tools facilitate collaboration and help you manage your workload more effectively. Being proficient with online tools means you can seamlessly integrate new technologies into your daily routine and suggest improvements to your organization's processes.

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Grazielly da Maia Santana

Analista de Recrutamento & Sele??o | Psicologia | Atra??o e Sele??o
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As ferramentas online se utilizadas de forma correta facilitam muito o dia a dia seja no trabalho estudos ou através da vida pessoal

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Kevin Ze?as Calderon

Business Intelligence | Continuous Improvement | Automatización de Procesos | Procesos y Mejora Continua | Logística | Procesos Comerciales | Gestión Administrativa | Gestión del Cambio Organizacional
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No solo debes preocuparte por conocer las últimas tendencias en trabajo colaborativo tecnológico, sino también tener la capacidad de poder transmitir a tu equipo dicho conocimiento para que puedan hablar el mismo lenguaje entre todos, de lo contrario, caerías en un disparidad de conocimiento tecnológico y no podrías colaborar con ellos. Una vez aplicado ello, el trabajo colaborativo usando tecnología será de gran ayuda para trabajar en conjunto diferentes casuisticas y problemas en la organización.

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Jenn Lee

Human Resources Administrative Coordinator @ Cura Hospitality | Executive Office Administration
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I've worked at too many places that denied online tools a chance at all. I am proud to say that I currently work for a company that embraces new tools if it means streamlining an aspect of the company's operations. Some people are resistant to change, but when it comes to trying out new online tools, you've got nothing to lose but the possibility of greater efficiency if you leave a stone unturned. Because that stone you leave unturned, whether it's a cloud drive, or a new collaborative project management platform like Asana for large team projects, it's best to try it out. Worst case scenario: You move onto the next option!

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6 Continuous Learning

The tech landscape is constantly evolving, and so should your skill set. Commit to continuous learning by seeking out new courses, webinars, and certifications that can keep you up-to-date with the latest technological trends. Engage with online communities or forums where professionals share tips and advice. This proactive approach to learning will not only keep your skills fresh but will also demonstrate your dedication to personal and professional growth in the realm of administrative assistance.

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Grazielly da Maia Santana

Analista de Recrutamento & Sele??o | Psicologia | Atra??o e Sele??o
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O aprendizado contínuo de acordo com a psicologia é essencial para n?o travar os diversos quest?es seja por quest?es de idade ou quest?es de doen?as

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Omnia Adel

Passionate Customer Experience Specialist with a Bachelor’s in Mass Communication | Skilled in Strategic Communication and Client Relations Customer Experience Advocate | Interpreter | Graphic designer | Content Creator
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Administrative roles require a blend of technical and soft skills, with proficiency in Office Suites, database management, basic IT troubleshooting, accounting software, communication tools, project management software, email management, and cloud-based storage solutions. Knowledge of Microsoft Office, Google Workspace, and accounting software is essential for document creation, data analysis, and presentations. Staying tech-savvy is crucial for administrative roles, and updating skills to continuously adapt to evolving technologies is necessary.

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Gra?a dos Santos

Técnica de Importa??o no GBV | Linc. Gest?o e Administra??o Pública | Técnica Média em Contabilidade e Gest?o.
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Softwares de gest?o e capacita??o em Excel avan?ado d?o ferramentas necessárias para o trabalho administrativo. Hoje em dia, posso ver o qu?o importante é estar capacitado e seguir os avan?os tecnológicos para melhor desempenhar a fun??o.

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Here's how you can master the essential skills for tech-heavy administrative roles.

1

2

3

4

5

6

7

1 Tech Basics

2 Software Mastery

3 Digital Communication

4 Data Management

5 Online Tools

6 Continuous Learning

7 Here’s what else to consider

Administrative Assistance

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Here's how you can master the essential skills for tech-heavy administrative roles.

1

2

3

4

5

6

7

1 Tech Basics

2 Software Mastery

3 Digital Communication

4 Data Management

5 Online Tools

6 Continuous Learning

7 Here’s what else to consider

Administrative Assistance

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感谢您的反馈

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