Here's how you can maintain efficiency and thoroughness as a Servant Leader in problem solving.

Being a servant leader in situations of conflict / problem resolving is what reflects how a team is empowered or not and the most important step here is to actively hear out the team not once but in a continuous matter to do so we need to have a continuous feedback loop to identify problems and if needed to make a root cause analysis workshop to resolve the problem together as 1 team. If the problem resolution can be delegated on of the active members a proactive step would be to identify one of the team members to lead the team through the problem resolution journey and reflect his experience in the end of this journey.

Servant Leaders can maintain efficiency and thoroughness in problem-solving by following key strategies: defining problems clearly, setting clear goals, gathering relevant information, encouraging collaborative problem-solving, using decision-making frameworks, implementing action plans effectively, maintaining communication, seeking continuous improvement, managing time and resources effectively, and leading by example. An example scenario on addressing a customer service issue illustrates the application of these strategies. By following these steps, Servant Leaders can effectively address issues while fostering a collaborative organizational culture.

One thing I always try to remember is the 2 ears:1 mouth ratio. It is a simple even childish way of saying that as a servant leader we should lean in when communicating with others. Active listening is a key to being able to make people on our team feel seen, heard, valued, and loved. It also allows us to get our hands around the issue and synthesize the best possible outcome. One of the keys to active listening is restating what you heard and seeing if it is on target with the person with whom you are communicating. This allows for them to correct you if you are off and also creates a strong bond during the conversation by unequivocally showing them that you are listening.

Even the best leaders aren't all stars in every category. Most of us have significant shortcomings, that being the case, we need to surround ourselves with other leaders that have strengths where we are weak. A huge part of effective leadership is empowering those teams to do the things they are good at. This may lead to them increasing their visibility in the organization. Many leaders feel threatened by this eventuality but, strong leaders celebrate the performance of their people. A rising tide lifts all ships.

Servant leaders promote open and transparent communication by holding regular meetings in which all team members can contribute their opinions and ideas. They set clear, shared goals that take into account both the company's objectives and the individual strengths of the team members. By recognising and using the unique skills of each individual, self-confidence and motivation are strengthened. By delegating responsibility to their team members and giving them the freedom to make their own decisions, servant leaders foster a sense of ownership and trust. Joint successes are celebrated, which further strengthens the sense of community. Servant leaders also show personal support and care.

As a servant leader, I’ve found that efficiency and thoroughness in problem-solving hinge on one key principle: collaboration. ?? I've made it a priority to create a culture where my team feels empowered to work together and solve problems collectively. By fostering an environment where ideas are freely shared and everyone’s contributions are valued, I’ve witnessed firsthand the power of collective intelligence and creativity. It’s amazing what we can achieve when every voice is heard! ??? "Alone we can do so little; together we can do so much." - Helen Keller. I’m curious—how do you foster a collaborative environment in your team?

In the servant leadership mindset, maintaining a balance between service-orientation and results-orientation means keeping an eye on the needs and development of employees as well as the achievement of company goals. Finding this balance is essential in order to create a productive and healthy working environment that enables sustainable success. Key approaches include: Setting clear goals Supporting employees Open communication Empowerment and trust: Celebrating and reflecting on success Through these approaches, servant leaders are able to maintain a balance between service-orientation and results-orientation, which leads to a motivated workforce and sustainable business success.