Here's how you can help your team in preventing burnout: Hospitality leaders' guide.

Allow People to grow PTO, yes hospitality is a 24/7 people driven commodity. But if you give your staff the needed time-off you can retain them longer and drawing down costs of training new staff. The churn and people piece are what will kill restaurants, not lack of business. The mindset has to change.

To prevent burnout among your team in the hospitality industry, prioritize work-life balance by encouraging time off and respecting boundaries. Foster a supportive and open work culture where team members feel comfortable expressing their concerns and seeking help. Implement flexible scheduling and workload management strategies to prevent excessive stress. Provide opportunities for professional development and skill-building to empower employees and enhance job satisfaction. Finally, lead by example by practicing self-care and promoting wellness initiatives within the workplace.

What are the pros and cons of hospitality when you are working and you have consequences, and how do you get out of it, such as with the customer, the manager, or anyone at work? How do you behave? Do you give your experience at work or do you have another vision?

I always give my opinion. Sometimes it’s not received well especially when people don’t know you. I learned it’s more important to speak the truth than to be discouraged. If you’re being honest then you can’t be at fault. I also learned that when dealing with customers one must need to get to know their audience and how to engage. When talking with management sometimes you need to be more direct but respectfully. Respect is a two way street. And never lie or try to hurt others because sometimes there is no recovering from that, but do always say sorry if it’s needed. As long as you’re voicing your opinions respectfully then your suggestion should be heard. (Exit toxic environments, have a backup plan).

Have a private, Unbiased, non-judgmental open-door policy. Actually, listen to your employees, don't make immediate suggestions ask them questions that lead to a remedy that the employee will feel ownership in. Keep their confidence and don't share their words, unless it is absolute necessity. Set Boundaries for you and them and do not cross them.

Investing Time into Training employees correctly will help reduce burnout of your other staff when they can have the time off they need. Many times in Hospitality we throw new hires to the wolves and hope they adapt or they die than wonder why they quit after a couple days.

People need encouragement with words, but also they need compensation. When You create an environment that is financially and emotionally rewarding people will stay and feel better with work life balance. If they are in survival mode they will take the next offer without a second thought. The old Guard of poverty wages is a carrot, people would just rather not deal with and you get the kind of people you may not want.