Here's how you can foster strong relationships with remote clients as a real estate developer.

As a real estate developer, here are some ways to build great ties with faraway clients: Schedule regular updates via video chats, emails, and phone conversations to keep clients informed and involved. Virtual Tours: Use high-quality virtual tours and live video walkthroughs to successfully promote properties. Personalised Service: Customise your approach to each client's individual wants and preferences, exhibiting your devotion. Trust-building: Provide honest, detailed reports and progress updates to make clients feel confident and valued.

Virtual tours are a wonderful tool. A beautifully produced immersive video or walkthrough is a great lead hook and lead magnet to engage with a potential buyer, but nothing can replace the human connection. Your video tours are most effective when you are able to conduct them live with your clients, ensuring they can ask questions and point things out in real time as you tour them through the property remotely. Use virtual tours and videos to your advantage, but be sure to include the human element and your personal touch and attention.

Effective communication is indeed crucial, especially when working with remote clients. Being available across multiple platforms and maintaining a consistent update schedule demonstrates reliability and professionalism. We ask early in our relationship our client's preferences on communication system preferred (phone, email, etc.), ensuring they know they are valued. Regular, clear, and concise communication not only keeps clients informed but also strengthens relationships and builds trust. This approach is fundamental to successful and lasting partnerships.

Any relationship thrives on a personal connection. Know what your clients goals and interests are and address them specifically and constructively in a personal way is essential. Don't rely on automated information and prepackaged e-mails, personal calls, even over many time-zones are irreplaceable. These allow you to stay in their mind above and beyond the rest.

Feedback ensures that there is a two-way communication. It gives the clients/ customers a window to put forward their views, which is not only important to serve the respective client well but also aids in making informed decisions for the future. This also helps in developing some great relationships.

You are here to serve the client. Not just sell and collect a fee. Remember that their pain points are your opportunity to add value and establish your relationship beyond just "getting paid".

My personal experience with remote clients especially oversea clients as below : - weekly or monthly progress update. From the date of my client sign documents with paid deposit till the property handing over. Take the initiative to update the progress instead of the client asking for it. Especially they are from overseas and couldn't have the first hand information easily. - after sales service. Provided one stop service for them especially the local service, rental, renovation, maintenance, business and company setting up, etc.