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Here's how you can foster effective collaboration with external stakeholders, like suppliers and contractors.

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In plant operations, effective collaboration with external stakeholders such as suppliers and contractors is crucial for success. You're likely aware that these relationships can make or break the efficiency and productivity of your operations. But how do you ensure that these collaborations are fruitful and contribute positively to your plant's performance? It's about communication, mutual understanding, and strategic alignment. Let's explore some key strategies to foster these vital relationships and keep your plant running smoothly.

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Netish Sharma

Training Solutions Manager | Project Manager | IT Training Solutions | Talent Acquisition Pro | Sourcing Strategist |…

1 Align Goals

To kickstart a successful partnership, aligning goals with your suppliers and contractors is essential. You need to have a clear understanding of each other's business objectives, operational needs, and expectations. When you sit down to discuss a new project or supply agreement, make sure to articulate your plant's specific requirements and understand theirs in return. This mutual clarity will serve as a foundation for all future interactions, ensuring that both parties are working towards a common goal, thus reducing conflicts and misunderstandings.

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Netish Sharma

Training Solutions Manager | Project Manager | IT Training Solutions | Talent Acquisition Pro | Sourcing Strategist | L&D Specialist | Operations Specialist | Customer Support Specialist | RFP Specialist
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To foster effective collaboration with external stakeholders, such as suppliers and contractors, it is essential to align goals and objectives. This involves clearly defining and communicating mutual expectations, desired outcomes, and performance criteria. By aligning goals, all parties involved can understand their roles, responsibilities, and contributions towards achieving shared objectives. This alignment helps establish a common understanding of priorities, timelines, and success criteria, promoting a collaborative environment where stakeholders work towards common goals and outcomes. Regular communication and feedback mechanisms further support goal alignment by ensuring continuous alignment with evolving needs and priorities.

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Jorge García Rodríguez / Gerencia de Operaciones Especialista en operaciones industriales y servic

Gestión de Operaciones Industriales | Mantenimiento | Producción | Abastecimiento | Proyectos | Lean Management
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Para lo expuesto, necesitamos desplegar un plan estratégico que debe ser acompa?ados con los respectivos KPI′s estratégicos en los cuales se involucran a los interesados. Los KPI′s deben cumplir con los alcances costos, calidad, tiempo, seguridad y cuidado ambiental; y deben ser cumplidos para satisfacer las necesidades de nuestros clientes. Por lo tanto, los KPI′s propuestos por los proveedores y contratistas deben aportar a los KPI′s estratégicos.

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2 Open Dialogue

Maintaining an open line of communication is the lifeblood of any collaborative effort. You should establish regular check-ins and updates with your external stakeholders to discuss progress, address any issues, and share feedback. This doesn't just mean formal meetings; encourage informal conversations and a culture of openness where concerns can be raised without fear of reprisal. A transparent communication channel will lead to quicker resolutions, innovative ideas, and a stronger partnership.

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Jorge García Rodríguez / Gerencia de Operaciones Especialista en operaciones industriales y servic

Gestión de Operaciones Industriales | Mantenimiento | Producción | Abastecimiento | Proyectos | Lean Management
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La comunicación eficaz, bidireccional y oportuna son claves para que el proyecto u operaciones sean ágiles y no se produzcan retrasos; además, colaboran a que el se fomente un clima profesional entre las 3 partes interesadas donde finalmente se debe traducir en cumplimiento de las especificaciones del servicio o producto contratado.

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3 Trust Building

Trust is a critical component in any relationship, and it's no different with external stakeholders. You can build trust by consistently meeting your commitments, being transparent about your capabilities, and showing respect for the expertise and contributions of your suppliers and contractors. When stakeholders feel valued and know they can rely on you, they are more likely to invest in the relationship, leading to better collaboration and improved outcomes for your plant operations.

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Jorge García Rodríguez / Gerencia de Operaciones Especialista en operaciones industriales y servic

Gestión de Operaciones Industriales | Mantenimiento | Producción | Abastecimiento | Proyectos | Lean Management
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El líder de la gestión debe ayudar a generar la confianza entre las partes involucradas para ello cada uno de ellas deben tener un comportamiento ético y profesional en términos de que cumplen lo que ofrecieron. Ante algún problema, el líder debe fomentar el trabajo conjunto para encontrar una solución y mitigar las consecuencias.

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4 Joint Planning

Collaborative planning sessions with suppliers and contractors can significantly enhance the efficiency of your plant operations. By involving them in the planning stages, you can leverage their expertise to optimize processes, anticipate potential issues, and find cost-effective solutions. Ensure these sessions are inclusive, giving all parties a voice, and use them to establish clear roles, responsibilities, and timelines. This joint effort not only streamlines operations but also fosters a sense of ownership and accountability among all stakeholders.

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Jorge García Rodríguez / Gerencia de Operaciones Especialista en operaciones industriales y servic

Gestión de Operaciones Industriales | Mantenimiento | Producción | Abastecimiento | Proyectos | Lean Management
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La planificación es el producto de los recursos, plazos y costos que ofrecen los proveedores y contratistas; esta información debe estar correctamente estimada a fin de que los plazos de entrega se cumplan por lo que es necesario tener una comunicación activa y dar aviso ante cualquier imprevisto.

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5 Continuous Improvement

In the dynamic field of plant operations, continuous improvement is key. Encourage your suppliers and contractors to suggest improvements to processes or products that could benefit your plant. Implement a system for evaluating and integrating these suggestions where feasible. This not only improves operational efficiency but also demonstrates that you value their input, which can lead to increased motivation and stronger collaboration.

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Jorge García Rodríguez / Gerencia de Operaciones Especialista en operaciones industriales y servic

Gestión de Operaciones Industriales | Mantenimiento | Producción | Abastecimiento | Proyectos | Lean Management
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La mejora continua es la práctica de realizar optimizaciones peque?as pero de manera sostenida por lo que es importante tomar las ideas o sugerencias de mejora por parte del proveedor o contratista ya que al atender a otras empresas tienen experiencia adquirida.

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6 Risk Sharing

Finally, effective collaboration involves sharing risks as well as rewards. Be upfront about potential risks in your plant operations and work together with your stakeholders to mitigate them. This might involve flexible contract terms, joint investment in risk reduction measures, or collaborative problem-solving sessions. When risks are shared, it encourages a deeper level of cooperation and a shared commitment to overcoming challenges.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can foster effective collaboration with external stakeholders, like suppliers and contractors.

1

2

3

4

5

6

7

1 Align Goals

2 Open Dialogue

3 Trust Building

4 Joint Planning

5 Continuous Improvement

6 Risk Sharing

7 Here’s what else to consider

Plant Operations

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Here's how you can foster effective collaboration with external stakeholders, like suppliers and contractors.

1

2

3

4

5

6

7

1 Align Goals

2 Open Dialogue

3 Trust Building

4 Joint Planning

5 Continuous Improvement

6 Risk Sharing

7 Here’s what else to consider

Plant Operations

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