Here's how you can excel in your role as an entry-level Account Manager.

Certainly! Excelling as an entry-level Account Manager requires a combination of skills, traits, and strategies. Here are some tips to help you excel in your role: 1.Understand Your Clients 2.Effective Communication 3.Build Trust 4.Be Proactive 5.Stay Organized 6.Develop Industry Knowledge 7.Seek Feedback 8.Collaborate Internally 9.Manage Expectations 10.Continuously Learn and Improve By focusing on these tips and continuously striving for improvement, you can excel in your role as an entry-level Account Manager and contribute to the success of both your clients and your organization.

Firstly, embrace curiosity like your favourite detective – ask questions, understand the intricacies of your client's needs, and dive deep into their industries. Secondly, improve your communication skills. It's not just about what you say, but how you say it. And lastly, never underestimate the power of empathy – put yourself in your client's shoes to truly understand their challenges and objectives ??

In your first few months, a good chunk of your time should be dedicated to spending time with top performers on your team and people who've been in your role and then been promoted. The fastest way to shorten the learning curve is by learning from other people's mistakes and understanding early on what "good" looks like. You'll still make your own mistakes, but by learning from others you're likely to make fewer and grow faster. Let your peers and managers know that you're looking for feedback and want to get better, give them permission to give you as much feedback as possible without the worry of you taking it personally.

Spend the time to become the expert in your field. Put in the work to understand your product or services well enough to properly align them with your prospective customer business objectives.

When you first start out as an account manager, it would be impossible to have all the answers. As such, honesty, and a willingness to provide the facts, will be key. If you don’t know the answer to questions, don’t try to bluff your way through. Clients will respect and trust you much more if you ask state that you would prefer to check first, so you are going to ask the team before providing an answer. Ultimately, you should make every customer feel like they have your full attention, even if you have 10 other clients. If you need a moment to gather information, just let them know as much to keep them informed. Being attentive, thoughtful and caring shows that you really care and that they, and their business, are your priority.

Product mastery is a catalyst for elevating customer experiences and fostering meaningful relationships. By investing in continuous learning and refining your understanding of your offerings, you position yourself as a trusted partner at every stage of the customer journey. It's essential to adopt a proactive approach to learning and development. Dive deep into your offerings, exploring their features, functionalities, and value propositions. Leverage a diverse range of resources, including training programs, documentation, and peer collaboration. Product mastery enables you to serve as a trusted advisor to your clients, guiding them through their decision-making process with confidence and clarity.

Your ability to communicate what you offer in detail will win you clients. An account manager should know their product inside out, the industry they operate in and how different they are from competition. This will show clients how well informed and researched you are and are likely to do business with you

· Constant training on products is key to success. Be up-to-date with the latest information, know the technical characteristics of each range of products and their benefits, be able to demonstrate how to use the product, etc. · As a consequence, your clients would have the feeling that they face a true professional, a real expert who is the most qualified and legitimate to be their adviser. Here it is all about expert assessment and trust.

John Kotter, a former professor at Harvard Business School and noted expert on innovation says, “Strategy should be viewed as a dynamic force that constantly seeks opportunities, identifies initiatives that will capitalize on them, and completes those initiatives swiftly and efficiently.” There’s hardly a better case that can be made for dynamic planning than in the tech industry, where mergers and acquisitions are accelerating exponentially. Companies need to be nimble enough to navigate rapid change. In this case, planning should occur quarterly. What is strategic planning? Strategic planning is an ongoing process by which an organization sets its forward course by bringing all of its stakeholders together to examine current realities

The ability to analyze situations, identify opportunities, and develop long-term plans to achieve goals. It involves considering various factors such as market trends, competitor strategies, and internal capabilities.

John Kotter, a former professor at Harvard Business School and noted expert on innovation says, “Strategy should be viewed as a dynamic force that constantly seeks opportunities, identifies initiatives that will capitalize on them, and completes those initiatives swiftly and efficiently.” There’s hardly a better case that can be made for dynamic planning than in the tech industry, where mergers and acquisitions are accelerating exponentially. Companies need to be nimble enough to navigate rapid change. In this case, planning should occur quarterly. What is strategic planning? Strategic planning is an ongoing process by which an organization sets its forward course by bringing all of its stakeholders together to examine current realities

Don’t over complicate things, just be CONSISTENT in everything you do from your messaging, work ethic, follow up and small steps of growth.