Here's how you can establish effective communication with your boss for a successful working relationship.

1 Understand Expectations

To kickstart a successful dialogue with your boss, it's essential to understand their expectations. This means actively listening during meetings, taking notes, and asking clarifying questions. By grasping what your boss is looking for in terms of project outcomes, report details, or maintenance schedules, you can tailor your communication to meet these requirements. Remember, in FM, being on the same page regarding the strategic direction and operational goals is the linchpin of effective teamwork.

2 Schedule Regularly

Consistency is key when communicating with your boss. Schedule regular check-ins, whether they are weekly or monthly, to discuss ongoing projects, upcoming events, or any concerns. These meetings are not only a platform to update your boss on the status of facility operations but also an opportunity to demonstrate your proactive approach to FM tasks. Regular meetings help in building trust and ensure that both of you are aligned on priorities and progress.

3 Be Solution-Oriented

When problems arise, as they inevitably do in FM, approach your boss with solutions, not just issues. This shows that you're not only aware of the challenges at hand but also invested in the well-being of the facilities you manage. Discuss the pros and cons of each solution you propose and be open to feedback. This solution-oriented communication can greatly enhance your working relationship by highlighting your problem-solving skills and initiative.

4 Embrace Feedback

Feedback is a two-way street. Encourage your boss to provide you with constructive criticism and be receptive to it. Use this feedback to improve your work performance and communication style. Also, don't shy away from giving your boss feedback when appropriate. A respectful and professional exchange of ideas can lead to improvements in FM processes and the working relationship.

5 Use Clear Language

In FM, where technical terms abound, it's important to communicate clearly and effectively. Avoid jargon when it's not necessary, and ensure that any technical language you do use is understood by your boss. This will prevent misunderstandings and ensure that both of you are making well-informed decisions about facility management issues.

6 Leverage Technology

Lastly, leverage technology to facilitate communication. Use project management tools, email, and other digital platforms to keep your boss updated on FM activities. These tools can help streamline communication and provide a record of discussions and decisions. Effective use of technology in communication can save time and reduce errors, making your working relationship with your boss more efficient and successful.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?