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Last updated on 2024年6月10日

Here's how you can ensure successful adoption of new technology in your organization as a facility manager.

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As a facility manager, embracing new technology is critical to the efficiency and sustainability of your organization. However, the adoption process can be challenging. It's not just about selecting the right tools; it's about integrating them into your existing systems and ensuring that your team is on board and capable of using them effectively. This article will guide you through the key steps to ensure a smooth transition and successful implementation of new technology within your facilities management role.

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Amir Azarbad

Business Services Manager at PiTech

1 Assess Needs

Before introducing any new technology, thoroughly assess your organization's needs. This means understanding the gaps in your current operations and how technology can bridge them. For example, if energy consumption is a concern, smart building technologies that manage lighting and HVAC systems could be a game-changer. Engage with your team to identify pain points and consider how technology can solve specific problems or improve processes. This initial step lays the groundwork for a tailored approach to technology adoption that aligns with your organizational goals.

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Sreejith K.

25 years in : Smart City, AI, IoT, Asset Management, Airport Systems, ELV Systems, IT Systems, Building Automation, Digital Transformation | I Help Organizations Optimize Efficiency and Reduce Costs
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Based on my experience as a Systems Specialist, here are some strategies to ensure the successful adoption of new technology in a facility management setting: Clear Communication and Training: Clearly communicate the benefits of the new technology to all stakeholders. Phased Implementation: Instead of a complete overhaul, consider a phased implementation. Feedback and Iteration: Encourage feedback from users throughout the implementation process. Data-Driven Decision Making: Utilize data collected from the new technology to make informed decisions about its use and potential adjustments. Change Management: Recognize that adopting new technology is a process of change.

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2 Plan Strategically

Strategic planning is crucial for successful technology adoption. As a facility manager, you should develop a clear roadmap that outlines the implementation process, including timelines, budget, resource allocation, and training requirements. It's essential to consider how the new technology will integrate with existing systems and the impact it will have on your team's workflow. Effective planning minimizes disruptions and sets clear expectations, which is key for securing buy-in from stakeholders at all levels.

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Christian Harris

Founder: Slip Safety Services | Author: Prevent Slip Accidents with Slipology ?? | Host: Safety And Risk Success Podcast ?? | Host: Safety Roundtable ??
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Moreover, establish key performance indicators (KPIs) to measure the effectiveness and ROI of the new technology. Define metrics such as uptime, maintenance costs, energy efficiency gains, and user satisfaction to evaluate the technology's impact on facility operations. Regularly monitor and assess these KPIs to identify areas for improvement and ensure alignment with organisational goals. By establishing clear metrics for success, facility managers can demonstrate the tangible benefits of technology adoption, justify investments, and drive continuous improvement in facilities management practices. Incorporating KPIs into strategic planning enhances accountability and transparency, facilitating adoption of new technologies.

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3 Train Thoroughly

Training is a cornerstone of successful technology adoption. It's vital to provide comprehensive training sessions that cater to different learning styles and competencies within your team. Whether it's hands-on workshops , online tutorials, or one-on-one coaching, ensure that everyone who will use the new technology feels confident in their ability to do so. Remember, the goal is to empower your team to use the technology effectively, which in turn will optimize facility operations and maintenance.

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Amir Azarbad

Business Services Manager at PiTech
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We should remove all barriers. We should teach the use of the technology to all members so clearly. We should also clarify the benefits of the use of that technology to them. If they know the technology has benefits for them, they will find ways to be updated.

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4 Communicate Clearly

Clear communication is non-negotiable when introducing new technology. Keep everyone informed about the reasons for the change, the benefits it will bring, and how it will affect their roles. Regular updates throughout the implementation process can help alleviate concerns and resistance to change. Transparency and open dialogue are key to fostering a positive attitude towards the new technology and ensuring that everyone is on the same page.

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5 Monitor Progress

After rolling out new technology, it's important to monitor progress and gather feedback. This allows you to address any issues promptly and make adjustments as needed. Use key performance indicators (KPIs) to measure the technology's impact on facility operations. Regular check-ins with your team can also provide insights into user experience and identify any additional training or support needs. Continuous monitoring helps ensure that the technology is being used to its full potential.

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6 Iterate Regularly

Technology and organizational needs evolve, so it's important to regularly review and update your technology strategies. Stay informed about the latest developments in facility management technology and assess whether they could further enhance your operations. Be open to feedback from your team and be willing to make changes if certain aspects of the technology are not meeting expectations. Iteration is a part of continuous improvement and can lead to even greater efficiencies over time.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can ensure successful adoption of new technology in your organization as a facility manager.

1

2

3

4

5

6

7

1 Assess Needs

2 Plan Strategically

3 Train Thoroughly

4 Communicate Clearly

5 Monitor Progress

6 Iterate Regularly

7 Here’s what else to consider

Facility Management (FM)

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Here's how you can ensure successful adoption of new technology in your organization as a facility manager.

1

2

3

4

5

6

7

1 Assess Needs

2 Plan Strategically

3 Train Thoroughly

4 Communicate Clearly

5 Monitor Progress

6 Iterate Regularly

7 Here’s what else to consider

Facility Management (FM)

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