Here's how you can enhance your translation performance with feedback from clients and colleagues.

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As a translator, you're always looking for ways to refine your craft and deliver the best possible work. Feedback from clients and colleagues is a goldmine for improvement, offering insights you might miss on your own. It's not just about catching mistakes; it's about understanding the nuances of language and culture that only a native speaker or an experienced colleague can provide. Embrace the critiques and praise alike, as both can guide you to become a more skilled and versatile translator.

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1 Seek Feedback

Actively seeking feedback is a proactive step towards enhancing your translation skills. After completing a project, ask your clients and colleagues for their thoughts on your work. Ensure they know their honesty is invaluable and that you're open to constructive criticism. This feedback can highlight areas of strength as well as aspects that may need more attention or a different approach. By welcoming this input, you demonstrate professionalism and a commitment to excellence.

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Leonardo Gigeck

Customer Success Manager at TransPerfect
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Run surveys post-delivery and quarterly surveys to generate Net Promote Scores. Collect all data and for the low scores, analyze and raise Corrective Action Preventive Actions (CAPA) and streamline them across the organization. Adding this to the workflow will improve the quality of deliveries and also client satisfaction.

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Sevda Ros / Inspire Thought Press

Translator / Writer / Social Media Manager
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Request Detailed Feedback: When seeking feedback, ask for specifics about areas where you can improve. For example, inquire about accuracy, tone, cultural nuances, or stylistic choices. Analyze Common Issues: Look for patterns in the feedback you receive. If multiple clients or colleagues point out similar issues, it's a sign that you should focus on improving those areas. Incorporate Client Preferences: Every client may have unique preferences or requirements. Take note of these and tailor your translations accordingly to meet their expectations.

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2 Reflect Deeply

Once you receive feedback, take the time to reflect on it deeply. Analyze the comments to understand the underlying reasons for any issues raised. This reflection can help you pinpoint specific areas for improvement, such as vocabulary choices, idiomatic expressions, or cultural nuances. It's not just about acknowledging feedback but integrating it into your practice. By doing so, you can avoid repeating the same mistakes and elevate the quality of your translations.

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Leonardo Gigeck

Customer Success Manager at TransPerfect
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That's where Corrective Action Preventive Action (CAPA) takes place. Being able to take the feedback and put it into practice, really changing processes and making sure the team follows it. Simply acknowledging a feedback is not enough to maintain customer satisfaction.

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3 Set Goals

Feedback can be most effective when used to set specific, measurable goals for your translation performance. If clients mention recurring issues with certain terms or phrases, make it a goal to study and understand them better. If colleagues suggest that your translations lack a natural flow, focus on improving the readability of your work. Setting goals gives you a clear direction for improvement and a way to measure your progress over time.

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4 Engage Peers

Engaging with your peers in the translation community can provide additional perspectives on your work. Join forums, attend workshops, or participate in peer review sessions where you can exchange translations and provide feedback to each other. Such interactions can expose you to different translation strategies and techniques, which you can then incorporate into your own practice. The collaborative nature of peer engagement fosters a supportive environment for growth.

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5 Continuous Learning

Continuous learning is essential in the ever-evolving field of translation. Use the feedback you receive to identify areas where you may need further education or training. This might involve taking courses on specific languages or translation technologies, reading up on cultural studies, or practicing with different types of texts. By continually expanding your knowledge and skills, you ensure that your translations remain accurate and relevant.

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6 Adapt Swiftly

Adaptability is key when it comes to applying feedback to your translation work. Be willing to quickly implement changes based on the input you receive. This might mean altering your translation process, trying out new software tools, or rethinking the way you approach a language pair. The ability to adapt swiftly not only improves your current projects but also prepares you for future challenges in the field of translation.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can enhance your translation performance with feedback from clients and colleagues.

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1 Seek Feedback

2 Reflect Deeply

3 Set Goals

4 Engage Peers

5 Continuous Learning

6 Adapt Swiftly

7 Here’s what else to consider

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